It Help Desk Technician Salary at Tennessee State Government BETA

Temporary - Computer Lab/Help Desk Technician (Pool) Job no: 499503 Work type: Temporary Location: Nashville Categories: Staff Title: Temporary - Computer Lab/Help Desk Technician (Pool) POSITION SUMMARY Assist with daily operations of the User Support Services Assist by helping students, faculty, and staff with technology-related issues and questions and by helping computer lab technicians and media services with technology setups. ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Provides Help Desk phone support to the Nashville State community. Answers questions about hardware/software configurations. Performs password resets. Records work in the Help Desk ticketing system. Assists computer lab technician and media services with set up and delivery of technology equipment and services for classrooms, offices, and campus events. REQUIRED QUALIFICATIONS High school diploma or equivalent. Demonstrated experience with maintaining and answering questions about technology equipment.

IDR is seeking a dynamic and innovative Finance Process Improvement Analyst to join one of our top clients in Nashville, TN, for an urgent need! This role is perfect for someone who thrives in a team-oriented culture, enjoys system governance, and is passionate about process improvement within the finance and accounting sector. If you are looking for an opportunity to join a large and growing organization, please apply today! *Relocation Assistance Offered* Position Responsibilities: Identify opportunities to improve processes, manage large datasets, and leverage automation tools to drive efficiency Utilize data analytics techniques to analyze large financial and operational datasets from various systems such as SAP Implement automation solutions to enhance productivity, reduce manual workloads, and improve reporting quality Respond to inquiries from executives and department management, providing data-backed insights Serve as the primary system administrator for specific financial sys

Desktop Support Technician Brentwood, TN 6 Months CTH Job Description: Key Responsibilities: Technical Support: Provide first-level technical support to end-users by diagnosing and resolving hardware, software, and network issues. Ticket Management: Log, track, and manage support requests using a ticketing system, ensuring timely resolution and communication with users. Troubleshooting: Identify and troubleshoot technical problems, escalating complex issues to higher-level support teams when necessary. User Assistance: Assist users with software installations, configurations, and updates, as well as provide guidance on IT policies and procedures. Documentation: Maintain accurate records of support activities, solutions, and user interactions for future reference and reporting. Customer Service: Deliver excellent customer service by maintaining a professional and helpful demeanor, ensuring user satisfaction. Qualifications: Education: A high school diploma or equivalent is typically req

Prysm Corporation Job Title: IT Support Technician II Job Summary: Prysm Corporation is seeking a highly skilled IT Support Technician II to provide advanced technical support and assist in complex troubleshooting, system administration, and networking within a fast-paced Managed IT Service Provider (MSP) environment. This role requires a deep understanding of business IT infrastructures, the ability to manage escalated service requests, a strong emphasis on documentation and standardized processes, and the capability to work independently and efficiently. Additionally, the role involves VoIP administration and troubleshooting, ensuring seamless communication solutions for clients. About Prysm Corporation – Your Trusted Technology Partner Prysm Corporation is a Managed IT Service Provider (MSP) located in the greater Nashville, TN area, serving small and medium-sized businesses in the surrounding areas. Established in 2010, we specialize in IT support, network services, voice and commu

Job Description Job Description This position will work with functional owners in our manufacturing, field services, sales, accounting, supply chain, and warehousing areas to design and implement efficient and sound business processes. The System Analyst role performs the duty of business relationship manager, liaison to functional users, gathers business requirements, performs analysis of the requirements, defines and develops solutions, and ensures data is available and accurate for reporting. These duties are not meant to be all-inclusive and other duties will be assigned. You will collaborate with various stakeholders to analyze system requirements, identify solutions, and support system implementation and maintenance. Serve as the liaison for the functional areas between the IT Data team and the business. The person will also need to exhibit a high level of skill in data aggregation and analysis. Lead large cross-functional projects and solution design within various functional ar

Are you ready to launch your career in cybersecurity? Looking for a permanent remote-only position where you can make a difference? If you're a go-getter that wants to have an impact and not just be another number, this position is for you. We are looking for a Help Desk support technician eager to learn and grow in cybersecurity—a talented, tenacious individual who can help IT teams improve their cybersecurity controls and posture. We’re actively hiring Help Desk personnel for our Security Desk to help us fulfill our mission of protecting a million people. Experience with Windows AD, AAD, and OS support is ideal. Experience in a NOC or SOC? That’s a big plus. Tell us about it! Your typical day will consist of: Helping our clients through our portal using our chat feature Following up with clients to make sure their issues are resolved Documenting how to help IT support companies manage their security Assisting our Security Research Team in keeping up to date with current threats Escal

Responsibilities: Provide technical assistance with computer/printer hardware and software Resolve issues for clients in person. Basic printer troubleshooting and break/fix experience Track customer issues and resolutions Handle tickets in a timely manner Experience with Service Now and AD Work independently or with managers or other techs Have strong CS experience dealing with end-users Be able to work overtime when requested or necessary Be able to multitask and prioritize many different projects

About the Company - Our client is a global Logistics and Supply Chain company. They are looking for an HRIS Analyst to join their HR team. This is a hybrid position (2 days work from home office, 3 days in the office). About the Role - The HRIS Analyst is responsible for maintaining and organizing human resources information within the Human Resources Information System (HRIS). This includes daily maintenance tasks, creating and running reports, overseeing workflow management, and supporting end-users. Responsibilities Makes updates, modifications, and changes to modules within the HRIS system Maintains system security, including monitoring, testing, and auditing users and roles as well as the setup of organizational levels, business rules tables, and codes Supports integrations with other systems and vendors Develops and deploys queries, reports, and dashboards through the reporting tool to meet business data requirements Maintains system security, including monitoring, testing, and a