Customer Service Representative Salary at Teledirect BETA

How much does a Teledirect Customer Service Representative make?

As of April 2025, the average annual salary for a Customer Service Representative at Teledirect is $38,652, which translates to approximately $19 per hour. Salaries for Customer Service Representative at Teledirect typically range from $34,811 to $42,679, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

TeleDirect Overview

Website:
teledirect.com
Size:
200 - 500 Employees
Revenue:
$10M - $50M
Industry:
Business Services

TeleDirect Communications is a three-time Inc. Magazine Fastest Growing Company headquartered in Sacramento, California, assisting businesses in various industries with Call Center and Business Development solutions. Their professional and knowledgeable agents, combined with effective processes and innovative technology, has enabled them to become a Call Center industry leader focused on exceeding client expectations by delivering exceptional customer experiences.

See similar companies related to Teledirect

What Skills Does a person Need at Teledirect?

At Teledirect, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  3. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

Related Jobs

McClellan Jet Services, LLC
Sacramento , CA

SUMMARY DESCRIPTION: Ensure that all customers are provided with courteous, efficient, and professional service. Responsible for administration of sales, cleanliness of the FBO terminal facility and delivery of concierge services. Reports directly to the Customer Service Manager. ESSENTIAL FUNCTIONS: Provide the following hospitality services: hotel reservations, rental car reservations, catering and concierge services. Greeting Customers: CSR will meet customers at the counter. Anticipate the customer’s needs. Resolve customer concerns and issues in a professional manner. Customer Requests: Coordinate with line staff. Notify line staff of customer requests for aircraft services and arriving/departing aircraft. Maintain all logs in a timely and accurate manner. Ensure all radio dispatch equipment is in proper working condition. Processing Payment for Service: Process payments upon completion of services provided by the line staff. Rental Cars: Verify that rental cars are in good condit


Sponsored
4/25/2025 12:00:00 AM
Government Jobs
Elk Grove , CA

Government Jobs - Full-time - $48,990.00 - $65,666.00 Annually The City of Elk Grove is now accepting applications for the position of CUSTOMER SERVICE REPRESENTATIVE The City of Elk Grove Finance Department is looking for a responsible and motivated individual with strong customer service skills to join its team of talented employees. Customer Service Representatives are an integral part of the finance team, providing timely, detailed, and accurate service to members of the public and business owners. Under general supervision, the incumbent will perform a variety of customer service and cashiering duties. These include but are not limited to licensing, processing payments, permitting, citations, accounting, and records maintenance. The ideal candidate...


Sponsored
4/24/2025 12:00:00 AM
Chevron Stations, Inc.
Sacramento , CA

Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality Customer Service Representative, Customer Service, Representative


Sponsored
4/24/2025 12:00:00 AM
David's Bridal, LLC.
Roseville , CA

BEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for every referral hired with NO LIMIT* Competitive hourly pay rates & team bonus Get Paid Early! *Additional terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We make dreams happen-apply today! The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor


Sponsored
4/22/2025 12:00:00 AM
Professional Career Solutions
Sacramento , CA

Remote Customer Service Representative | Flexible Hours | Growth Opportunity Location: 100% Remote (Work from Home) Job Type: Full-Time / Part-Time What We’re Looking For ✅ Previous experience in customer service or sales (a plus but not required) ✅ Excellent communication skills and ability to build rapport ✅ Problem-solving mindset with attention to detail ✅ Ability to adapt to changes in a dynamic environment ✅ Self-motivated and comfortable working remotely ✅ Willingness to learn and develop new skills Why Join Us? 100% Remote – Work from home! Unlimited career growth opportunities Flexible schedule – Full-time or part-time available Hands-on training and professional development Access to industry-leading resources and technology Health insurance reimbursement & life insurance How to Apply Click "Apply to this job" to submit your application today!


Sponsored
4/21/2025 12:00:00 AM
Ascendion
Sacramento , CA

About Ascendion: Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next. Ascendion | Engineering to elevate life: We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us: Build the coolest tech for world’s leading brands Solve complex problems - and learn new skills Experience the power of transforming digital engineering for Fortune 500 clients Master your craft with leading training programs and hands-on experience Experience a community of change makers! Join a culture of high-performing inno


Sponsored
4/21/2025 12:00:00 AM
Third Party CS
Antelope , CA

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field


Sponsored
4/21/2025 12:00:00 AM
Insight Global
Citrus Heights , CA

Position: Customer Service Representative Location: On Site in Citrus Heights, CA, 95621 $19-22.50 Hourly Based On Experience Looking to HIRE RIGHT AWAY!! Shifts: Monday-Friday: 9am-6pm Saturday: 11am-6pm Must Haves: Self-sufficient – Will be opening and closing by themselves Basic computer skills to enter shipping/tracking information Customer Service experience Organized, reliable, & meet deadlines Strong written and verbal communication skills Day to Day: This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. Th


Sponsored
4/21/2025 12:00:00 AM

Check more jobs information at Teledirect

Job Title Average Teledirect Salary Hourly Rate
2 Call Center Representative $48,236 $23
3 Call Centre Agent $41,013 $20
4 Case Manager $94,378 $45
5 Customer Service Officer $63,433 $30
6 Customer Service Sales Specialist $54,808 $26
7 Customer Service Specialist $43,774 $21
8 IT Specialist $83,675 $40
9 Manager $112,575 $54
10 Remote Customer Service Representative $43,774 $21
11 Team Lead $63,433 $30
12 Account Manager $81,210 $39

Hourly Pay at Teledirect

The average hourly pay at Teledirect for a Customer Service Representative is $19 per hour. The location, department, and job description all have an impact on the typical compensation for Teledirect positions. The pay range and total remuneration for the job title are shown in the table below. Teledirect may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $38,652 look to you?

FAQ about Salary and Jobs at Teledirect

1. How much does Teledirect pay per hour?
The average hourly pay is $19. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Teledirect?
According to the data, the highest approximate salary is about $42,679 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Teledirect?
According to the data, the lowest estimated salary is about $34,811 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.