Manager, Client Services Salary at Synergy Systems & Services Inc BETA

Customer Service Manager, Ecommerce POSITION OVERVIEW: The Customer Service Manager of Ecommerce will play a vital role in creating a best-in-class Customer Service department that creates long lasting relationship with our customers, who are at the core of everything we do. This position will oversee all aspects of Ecommerce Customer Service, ensuring a seamless and positive experience for our customers. This role requires a proactive leader who can build and refine customer service processes, implement best practices, and drive performance metrics to enhance customer satisfaction. The ideal candidate will have experience with customer service platforms such as Gorgias or Zendesk and familiarity with Aircall or similar call systems. To note: This is a hybrid position located in Annapolis Junction, Maryland. Expectation for in-person office days Tuesday-Thursday weekly. KEY RESPONSIBLITIES: · Lead and manage the customer service team, providing training, guidance, and support to ensure

Harris Teeter - JobID: 182623 [Department Supervisor] As an Assistant Customer Service Manager at Harris Teeter, you'll: Supervise up to 120 associates in the Customer Service Department; Assist the Department Manager with the overall direction, coordination, and evaluation of the department; Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards...Hiring Immediately >>

Client Management Interns support the client team in managing client relationships, ensuring client needs are met, and enhancing client satisfaction. The intern will assist in developing and implementing client success plans, meeting preparation, coordinating cross-functional team support, and organizing client meetings and follow-ups. The role requires effective communication skills, attention to detail, and the ability to work both independently and collaboratively. **Internship details:** + The internship will begin January 13, 2025 + This internship will be based in the Detroit Metro area + 20-25 hours/week work dedication during the semester and up to 40/week during breaks and summer + Anticipated graduation date between December 2025 December 2026 + Applicants for this internship position with Acxiom in the U.S. must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Acxiom (i.e., H1-

Job Title: Customer Success Manager – Federal & SLED Location: Columbia, MD (Day 1 onsite) Job Type: Full-time Company Overview: Serigor Inc., headquartered in Baltimore, MD, with a branch in Columbia, MD, is a trusted leader in IT Consulting and Outsourcing. As a CMMI Level 3-certified, Woman-Owned Small Business (WOSB), we specialize in IT Services, Staff Augmentation, Government Solutions, and Global Delivery. Since 2009, we have provided innovative IT solutions to Fortune 500 companies and government agencies, helping businesses maximize their IT investments. Serigor Inc. is an equal opportunity employer committed to diversity and inclusion. Job Summary: We are seeking a dynamic and mission-driven Customer Success Manager to manage relationships with our Federal and SLED clients. You will be responsible for driving customer adoption, retention, satisfaction, and expansion across your assigned portfolio. You’ll serve as the strategic point of contact and advocate for our government

The Regional Customer Service Manager will be the driving force behind the success of the operations while also working closely with the Regional Sales Management team. This leader will oversee offices across multiple locations ensuring smooth operational support for the business while optimizing performance. Responsibilities: Lead the regional office teams reinforcing compliance with all company policies, procedures, and behavioral expectations. Collaborate with office managers and supervisors to implement best practices and standardize processes across locations. Act as an escalation point for suppliers, customers, sales agents, office and corporate partners, and employees in terms of issue resolution. Foster a collaborative and supportive regional culture where all team members feel valued, engaged, and motivated to excel. Provide ongoing coaching and mentorship, offering guidance, feedback, and support. Write and deliver performance reviews for office managers, supervisors, and tea

Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer-focused individual on the Customer Support Team. The CSMs overall responsibility is to build, maintain and grow our customer relationships by being their website performance specialist. The CSM II will use their OEM, product, and industry knowledge to address proactive and reactive customer requests and issues . The CSM II is expected to be a hard-working team member with goals to improve overall customer retention, and support experience we provide our customers. This is a remote, mid-level position. Essential Functions: + Manage customer accounts that compile of Ford, Lincoln, GM, groups, etc. + Provide monthly product review (MPR) reporting and optimization recommendations to improve all aspects of the customers websites, utilizing the Specific OEM (i.e., FORD/Lincoln) MPR Deck to ensure all Service level agreements (SLA) are met + Work with customers to analyze and review their digi

3 Thurmont Blvd Thurmont Maryland, 21788, Starting Pay: $19.25 Per Hour We are hiring at all of our MD locations, if this location is not your location of choice, we will talk to you about all of our opportunities. Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Monocacy Valley and its affiliated entities (Goodwill of Central and Northern Arizona). Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her define

3 Thurmont Blvd Thurmont Maryland, 21788, Starting Pay: $19.25 Per Hour We are hiring at all of our MD locations, if this location is not your location of choice, we will talk to you about all of our opportunities. Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Monocacy Valley and its affiliated entities (Goodwill of Central and Northern Arizona). Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her define