Director, Guest Services Salary at Straz Center BETA

How much does a Straz Center Director, Guest Services make?

As of April 2025, the average annual salary for a Director, Guest Services at Straz Center is $105,649, which translates to approximately $51 per hour. Salaries for Director, Guest Services at Straz Center typically range from $86,952 to $124,158, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Straz Center Overview

Website:
strazcenter.org
Size:
200 - 500 Employees
Revenue:
$50M - $200M
Industry:
Hospitality & Leisure

The Straz Center is committed to making the performing arts available and accessible through a variety of services, including sign language interpretation, audio descriptions of shows and open captioning. We encourage patrons needing these services to call ahead (813.229.STAR) and let us know they will be using the services. In addition to confirming that the services will be provided, this helps us to avoid costs for unused services in the event that the services are not needed. Q: Is the Straz Center accessible to persons with disabilities? Yes. The Straz Center has an 'Open Doors' Accessibility Policy. Wheelchair accessible seating may be purchased online or over the phone with a Customer Service Representative. Infrared listening system wireless headphones are available for Morsani Hall, Ferguson Hall and the Jaeb Theater. There is no charge for this service, but a driver's license, major credit card or $10 refundable deposit is required. The Straz Center is committed to making the performing arts available and accessible through a variety of services, including American Sign Language interpretation** and open captioning. We encourage patrons needing these service to call ahead at (813) 229-7827 and let us know they would like the service. Telephones, water fountains and ticket counters are placed at an appropriate height for those in wheelchairs. Companion restrooms for those needing assistance are on all levels of Morsani Hall and on the Orchestra level of Ferguson Hall. All other restrooms are equipped with special stalls. **Please make arrangements with the Ticket Sales Office at least two weeks in advance of scheduled performance. Funded in part by the 2010 Arts Presenters/MetLife Arts Access Award, a national award in recognition of the services that the Straz Center provides in engaging individuals with disabilities.

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What Skills Does a person Need at Straz Center?

At Straz Center, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  2. Planning: An act or process of making or carrying out plans. Establishment of goals, policies, and procedures for a social or economic unit city planning business planning.
  3. Guest Service: Guest services is a division of the hospitality industry. The goal of guest services is to provide customers with an enjoyable experience, primarily in the hotel and spa industry, sports facilities, and event venues.
  4. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  5. Housekeeping: Housekeeping department is keeping the venue clean and sanitary as part of customer service. Cleaners vacuum rugs and furniture in hallways, rooms and public areas. They collect trash and empty wastebaskets, change the sheets and make the beds.

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Check more jobs information at Straz Center

Job Title Average Straz Center Salary Hourly Rate
2 Violinist $90,527 $44
3 Banquet Captain $27,386 $13
4 Barista $22,414 $11
5 Bartender $20,962 $10
6 Web Developer $82,131 $39
7 Annual Fund Manager $99,442 $48
8 Artist In Residence $52,057 $25
9 Catering Sales Assistant $40,671 $20
10 Chief Administrative & Financial Officer $258,721 $124
11 Database Coordinator $90,069 $43
12 Development Coordinator $46,076 $22
13 Dishwasher $24,135 $12

Hourly Pay at Straz Center

The average hourly pay at Straz Center for a Director, Guest Services is $51 per hour. The location, department, and job description all have an impact on the typical compensation for Straz Center positions. The pay range and total remuneration for the job title are shown in the table below. Straz Center may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $105,649 look to you?

FAQ about Salary and Jobs at Straz Center

1. How much does Straz Center pay per hour?
The average hourly pay is $51. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Straz Center?
According to the data, the highest approximate salary is about $124,158 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Straz Center?
According to the data, the lowest estimated salary is about $86,952 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.