Guest Service Attendant Salary at Southern Sun BETA

How much does a Southern Sun Guest Service Attendant make?

As of April 2025, the average annual salary for a Guest Service Attendant at Southern Sun is $27,042, which translates to approximately $13 per hour. Salaries for Guest Service Attendant at Southern Sun typically range from $24,553 to $31,590, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Southern Sun Overview

Website:
southernsun.com
Size:
100 - 200 Employees
Revenue:
$10M - $50M
Industry:
Hospitality & Leisure

Southern Sun is the leading hotel group in South Africa, providing world-class accommodation across all markets and offering the widest distribution of hotels in South Africa in major urban centres and key leisure destinations. Southern Sun's hotel portfolio comprises various own brands, segmented to guests' needs, as well as managed global brands. Our collection of 76 hotels, with 12,562 rooms, combine local favourites with some of the world's most respected hotel brands: Southern Sun Hotels and Resorts; SunSquare; Garden Court; StayEasy by Southern Sun; Southern Sun Timeshare resorts; InterContinental Hotels; Holiday Inn and Formula 1. Southern Sun has also invested significantly in expanding to Kenya, Zambia, Seychelles, Tanzania and Mozambique, adding to our international portfolio. This made Southern Sun the leading Southern African hotel group, which is ranked amongst the top 50 hotel groups worldwide. With over 40 years of experience in servicing the local and international business and leisure traveller, Southern Sun is focused on building its portfolio of successful global brands and continues its expansion in Africa, the Indian Ocean and the Middle East. Southern Sun is wholly owned by Tsogo Sun Holdings, one of South Africa's most successful entertainment and hospitality groups. Tsogo Sun Holdings comprises Southern Sun and Tsogo Sun Gaming.

See similar companies related to Southern Sun

What Skills Does a person Need at Southern Sun?

At Southern Sun, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Guest Service: Guest services is a division of the hospitality industry. The goal of guest services is to provide customers with an enjoyable experience, primarily in the hotel and spa industry, sports facilities, and event venues.
  3. Front office: The front office represents the customer-facing division of a firm. For example, customer service, sales, and industry experts who provide advisory services are considered part of a firm's front office operations.
  4. Housekeeping: Housekeeping department is keeping the venue clean and sanitary as part of customer service. Cleaners vacuum rugs and furniture in hallways, rooms and public areas. They collect trash and empty wastebaskets, change the sheets and make the beds.
  5. Credit Card: A credit card is a type of credit facility, provided by banks that allow customers to borrow funds within a pre-approved credit limit.

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Check more jobs information at Southern Sun

Job Title Average Southern Sun Salary Hourly Rate
2 Accounts Clerk $43,246 $21
3 Administrative Assistant $46,415 $22
4 Assistant Guest Service Manager $36,729 $18
5 Chef De Partie $44,732 $22
6 Coordinator $71,258 $34
7 ER Manager $140,093 $67
8 Events Coordinator $63,704 $31
9 Financial Controller $220,175 $106
10 Front Office Assistant & Manager $46,674 $22
11 Guest Relations Officer $27,042 $13
12 Guest Service Manager $32,437 $16
13 Manager, Commercial Audit $107,512 $52

Hourly Pay at Southern Sun

The average hourly pay at Southern Sun for a Guest Service Attendant is $13 per hour. The location, department, and job description all have an impact on the typical compensation for Southern Sun positions. The pay range and total remuneration for the job title are shown in the table below. Southern Sun may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $27,042 look to you?

FAQ about Salary and Jobs at Southern Sun

1. How much does Southern Sun pay per hour?
The average hourly pay is $13. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Southern Sun?
According to the data, the highest approximate salary is about $31,590 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Southern Sun?
According to the data, the lowest estimated salary is about $24,553 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.