Support Specialist Salary at Software Status Solutions Llc BETA

JOB TITLE: IT Support Specialist DEPARTMENT: IT REPORTS TO: Director, IT Services SUMMARY: The IT Support Specialist will support IT business and enterprise operations teams in multiple US time zones. The IT Support Specialist will apply internal customer service skills, technical knowledge, expertise, and technical troubleshooting skills to support the IT business practice and its internal customers. DUTIES AND RESPONSIBILITIES: Serve as the first point of contact and front-end support answering inbound helpdesk requests for all areas of the IT Enterprise. In this position, you will be interacting with employees, customers, vendors, contractors, and anyone else who may need your support Diagnose, troubleshoot and resolve technical issues related to Wi-Fi and remote connectivity, IT hardware, software, applications, peripherals and mobile and desktop equipment Install desktop and laptop hardware, software and peripheral components as required Perform onboarding and maintenance of corpo

Job Title: IT Support Specialist – MSP Location: Frisco, TX Salary Range: $50,000 – $55,000 About the Opportunity: We’re a growing Managed Services Provider serving over 150 businesses throughout the DFW area. With nearly three decades of delivering enterprise-grade support to the SMB market, we’ve built a reputation for service excellence and long-term client partnerships. Due to continued growth, we’re hiring an IT Support Specialist to join our team. If you enjoy solving complex technical issues, thrive in a fast-paced environment, and pride yourself on delivering great customer service, this is a role where you’ll make an immediate impact. What You’ll Be Doing: Provide remote and onsite help desk support for client environments Troubleshoot and resolve hardware, software, and network issues across various systems Document activities, resolutions, and best practices in ConnectWise Assist with system upgrades, performance monitoring, and basic installations Support user account manag

As an IT Support Specialist at RIKR, you will serve as a first-line responder, providing excellent customer service and technical support to our clients. You will be responsible for troubleshooting technical issues, guiding customers through solutions, and ensuring their satisfaction. Your ability to communicate effectively, offer professional responses, and maintain a willingness to learn will be key to your success in this role. Key Responsibilities: Act as the first point of contact for customers seeking technical assistance. Provide prompt and professional troubleshooting support. Communicate clearly and effectively with customers to understand their needs. Resolve or escalate issues when necessary. Collaborate with team members to ensure a smooth customer support experience. Maintain a positive, customer-focused attitude at all times. Skills and Qualifications: 3+ Years of IT Experience Experience managing Google Workspace, Mosyle MDM, and similar platforms Experience working in M

Overview: The primary duties consist of handling escalated helpdesk requests from IT Support Specialist Tier 1, support Tier 1 staff and provide training when applicable to tier 1 staff. Provide technical assistance to departments and department goals. IT Support Specialist Tier II handles more complex user and hardware related issues. Take ownership of delegated project tasks and see them through to completion and provide consistent clear communication on due dates, tasks completed and roadblocks. This requires independent judgement and critical thinking in resolving technical issues. Benefits Include: Medical, dental, vision, and supplemental insurance options, including HSA match for qualifying contributions. Parental Paid Leave Retirement savings plan with company match. Paid time off and holiday pay. Mileage reimbursement. Tuition reimbursement available. Company sponsored learning and development Min: USD $55,000.00/Yr. Max: USD $65,000.00/Yr. Responsibilities: Other duties may b

Job Description Job Description Job Description: We are seeking a detail-oriented and proactive Project Support Specialist to join our team. The ideal candidate will support project management activities, ensure effective communication among team members, and assist in maintaining project documentation. Duties will include analyzing data to ensure accuracy across all steps of the process as required. This role is perfect for someone who thrives in a dynamic environment and possesses strong organizational and people skills. Key Responsibilities: • Assist in the planning and execution of project tasks and timelines. • Maintain project documentation and ensure all records are up to date. • Utilize Microsoft Office products for data tracking and analysis, creating reports, and project metrics. • Manage sales orders, purchase orders, invoicing, and expense tracking through QuickBooks. • Collaborate with team members and stakeholders, ensuring effective communication and cooperation. • Suppo

Customer Support Specialist CellGate - Gold Key Support Team Join our elite customer support team at CellGate, where you'll provide top-tier support for our access control solutions to homeowners, property managers, and dealers. Essential Requirements: Strong customer service background Technical aptitude and willingness to learn Salesforce experience preferred Key Responsibilities: Guide customers through product activation and implementation Manage customer data and cases in Salesforce Provide support and troubleshooting Maintain detailed customer accounts and documentation Skills & Qualifications: Professional phone and email communication skills Strong problem-solving abilities Detail-oriented with excellent time management Basic software proficiency Ability to handle both customer support and onboarding of new client set-ups CellGate offers innovative access control solutions, and we're looking for someone who can deliver exceptional customer experiences in both Spanish and Englis

Job Posting: The CRM Support Specialist position entails facilitating and presenting training sessions aimed at enhancing the marketing and automation strategies of the branch network using Total Expert. The goal is to attract and retain both customers and business partners. The role involves engaging with Fairway employees through individual and group virtual training sessions, as well as maintaining regular internal communication. Position Details: Full-time Position Location: Remote Opportunity What we are looking for: Training & Customer Success: Provides exceptional customer service in person, on the phone, via live digital sessions, or on email assisting employees with marketing questions. Designs, prepares, promotes, facilitates, and presents live internal training sessions regularly for both branch and corporate employees. Additionally, gathers and responds to feedback, adjusting materials as needed to ensure the success of the network. Assists in onboarding new branches by pro

Description What makes an AFF Merchant Onboarding Specialist: The Merchant Onboarding Specialist role is responsible for efficiently and accurately onboarding new merchants to the American First Finance program. This position works directly with merchants, sales representatives, technology partners, and internal resources key to the merchant onboarding process. The onboarding role is fundamentally a process-oriented position that requires a high level of customer service, communication, and attention to detail. This role is faster than average pace, and requires an efficient, ambitious individual who is both team-oriented and capable of working independently. Deliver a first-class customer experience that represents AFF's Core Values! Someone who is passionate about personal and organizational success! What we offer: Competitive Compensation! Paid Time Off, 401K Matching, Medical, Dental, and Vision Benefits! High-growth organization with advancement opportunities! Diverse, Collaborati