Support Engineer Salary at Softeq Development Corp BETA

**Career Area:** Product Support **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **Job Summary:** The Technical Support Associate supports Cat Remote Fleet Vision by serving customers across oil and gas, marine, and energy and transportation. The position will be responsible to provide world-class customer experience while providing all tier 2 support activities for digitally connected machines and equipment around the world. **What You Will Do:** + Providing input to Service Operations Specialists for shop operations, service process

Company Description Five Star Downhole Service Inc is a Texas based supplier of premiere dissolvable magnesium alloys, degradable sealing elements, high viscosity friction reducers, specialty coatings, stimulation diverters, and production chemicals for both conventional and unconventional resources. Headquartered in Stafford, we serve our clients throughout basins across the world including North America, Latin America, MENA and Asia Pacific regions. Role Description This is a full-time on-site role for an Operation Support Engineer located in Stafford, TX. The Operation Support Engineer will be responsible for lab engagements, testing, R&D, providing technical support, utilizing analytical skills, product awareness, and daily operational updates. This position may require up to 20% travel. Qualifications Troubleshooting and Technical Support skills Analytical Skills Communication skills Customer Relation Management Strong problem-solving abilities Attention to detail and accuracy Exp

A key Optimus client is currently seeking Desktop support specialist to join their team located here in Houston! This is a permanent role located onsite and in the office 5 days a week. Per our client's specifications, candidates are required to be US Citizens, Green Card holders, or independently authorized to work in the US. We are unable to provide H-1B visa sponsorship/transfer at this time. Local Houston candidates only please. The position will play a key role in two primary areas. First, desktop support including assisting on network/infrastructure, user/stakeholder support, desk setup, and conference room support. Second, system administration for various business applications including ISO Certificate Management and various Application provisioning/administration. Responsibilities: First point of contact to users in Houston to support, troubleshoot, and resolve all IT Service Desk related issues. Secondary support across rest of locations. Support for network, telephony, compu

We are seeking a highly skilled IT Production Support Engineer to ensure the seamless operation of both internal SFC/MES-developed systems and third-party IT applications used in production functions. The role is critical for maintaining system performance, providing first-level support, and addressing application-related incidents quickly and effectively. This position involves overseeing production systems, assisting end users, and contributing to process improvement efforts to optimize the overall production environment. Key Responsibilities: IT Application Support: Ensure continuous functionality of both internal and third-party applications that support production operations. Proactively address and resolve application-related incidents, minimizing downtime and ensuring users receive effective and timely support. End-User Assistance: Provide support to end users via email, phone, in-person interactions, or the ticketing system. Troubleshoot and resolve technical issues efficiently

We are currently seeking a Field Systems Support Engineer. The Field Support Engineer will be responsible for supporting an assigned group of Ezcorp Pawn shop locations from both hardware and software including providing remote support to designated stores. This requires on-site store visits on a regular basis for upgrades and functionality checks. If this sounds like the position for you, please read on! Candidates must live in the Houston area. Why us: Let us give you a few reasons why you want to join our team. We have been around for over 30 years, which means EZCORP offers you a secure and stable environment. We don’t just provide a paycheck; we want to make sure you have the tools you need to set you up on a great career path. We are dedicated to our communities by satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience. We do not stop there; we also operate as a retail store where we sell al

Role Description This is a full-time on-site role as a Cloud Support Engineer based in Houston, TX. As a Cloud Support Engineer, you will be responsible for providing technical support to customers, troubleshooting issues related to cloud services, and collaborating with internal teams to resolve complex technical challenges. Qualifications Strong knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Experience with troubleshooting technical issues and providing customer support Proficiency in scripting languages such as Python, Bash, or PowerShell Understanding of networking concepts and protocols Excellent communication skills and ability to work in a fast-paced environment

Are you looking for a new challenge in the trading industry? We are looking for a Senior Service Desk Analyst to support a globally famous client of ours. We are looking for a candidate who is tech-savvy, not afraid of challenges and likes user interaction, and is willing to learn every day. This role will provide technical support as a part of the Service Desk team working closely with local business members to understand, address, and, where possible, predict their technology & support needs. Building strong relationships with Geneva-based staff and taking a specific interest & ownership of VIP issues will be core to this role. The successful candidate will be someone who enjoys working with a wide and diverse range of people across the business with a balance of personable soft skills and an inner passion for technology. Reporting directly to the Global Service Desk Manager you will look to maintain strong relationships across all aspects of the business through your day-to-day inte

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy, collaborative, accountable, respectful, and innovative. They are responsible for resolving the most critical and complex issues with the Cornerstone product. The Specialist will utilize their knowledge, expertise, and exceptional soft skills to understand the customer and interpret their needs to ensure they are achieving maximum value from Cornerstone. **In this role you will** + Respond to customer cases in line with service level objectives. + Identify and resolve issues and proactively perform mitigation assessments to prevent issues from recurring. + Approach each case with a goal of ensuring Cornerstone products are performing at an optimal level by addressing any underlying or additional problems uncovered during each customer engagement. + Research and replicate difficult configuration, compatibi