Customer Service Agent Salary at Shyftoff BETA

How much does a Shyftoff Customer Service Agent make?

As of April 2025, the average annual salary for a Customer Service Agent at Shyftoff is $33,610, which translates to approximately $16 per hour. Salaries for Customer Service Agent at Shyftoff typically range from $30,552 to $37,104, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
shyftoff.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Business Services

ShyftOff, founded in 2020, is a flexible on-demand platform that matches contact centers with customer experience talent on an as-needed basis as companies' customer service needs fluctuate each day or season

See similar companies related to Shyftoff

What Skills Does a person Need at Shyftoff?

At Shyftoff, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

Related Jobs

MCI Careers
Tampa , FL

LOCATION: Tampa, FL JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: Commensurate BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: We are looking for Bilingual Customer Service Representatives to support inbound calls and walk-up customer inquiries regarding Tampa Hillsborough Expressway Authority. In this role, you will assist with outstanding toll balances, payment processing, resolution of account discrepancies, general questions, and concerns. This is a mid-level, on-site position. Experience in customer service, problem solving, inside sales, or back-office support is a plus. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job. --------------: POSITION RESPONSIB


Sponsored
4/25/2025 12:00:00 AM
Highland Direct
Saint Petersburg , FL

Job Description Job Description We’re dedicated to connecting you with the resources and training you need to achieve your career goals. As an entry-level B2B Customer Service Agent, you’ll receive comprehensive, hands-on training across all divisions of our company including customer service, account support, and business to business sales. Our focus is on developing individuals who can confidently manage any task and take initiative within our dynamic campaigns. We value highly motivated and proactive team members who are essential to our continued growth. Successful candidates can expect significant growth opportunities within the first few months, reflecting their dedication and exceptional work ethic. Key Responsibilities: Build and maintain strong client relationships by delivering outstanding customer service and promoting AT&T products to local businesses Develop a deep understanding of client products and services to effectively educate and advise customers on their benefits.


Sponsored
4/25/2025 12:00:00 AM
American Logistics
Brandon , FL

[Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast >>


Sponsored
4/24/2025 12:00:00 AM
American Logistics
Tampa , FL

[Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast >>


Sponsored
4/23/2025 12:00:00 AM
American Logistics
Seffner , FL

[Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast >>


Sponsored
4/23/2025 12:00:00 AM
American Logistics
Valrico , FL

[Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast >>


Sponsored
4/23/2025 12:00:00 AM
American Logistics
Riverview , FL

[Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast >>


Sponsored
4/23/2025 12:00:00 AM
American Logistics
Palm Harbor , FL

[Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and software applications (Data entry required); Trouble-shoot and problem solve situations that may be outside standard procedures; Become a knowledge expert...Hiring Fast >>


Sponsored
4/23/2025 12:00:00 AM

Check more jobs information at Shyftoff

Job Title Average Shyftoff Salary Hourly Rate
2 Co-Founder $652,063 $313
3 Director, Strategic Partnerships $164,817 $79
4 Remote Customer Service Representative $33,610 $16
5 Vice President, Operations $248,122 $119

Hourly Pay at Shyftoff

The average hourly pay at Shyftoff for a Customer Service Agent is $16 per hour. The location, department, and job description all have an impact on the typical compensation for Shyftoff positions. The pay range and total remuneration for the job title are shown in the table below. Shyftoff may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $33,610 look to you?

FAQ about Salary and Jobs at Shyftoff

1. How much does Shyftoff pay per hour?
The average hourly pay is $16. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Shyftoff?
According to the data, the highest approximate salary is about $37,104 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Shyftoff?
According to the data, the lowest estimated salary is about $30,552 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.