Director, Customer Service Salary at Shamrock Roofing Co BETA

How much does a Shamrock Roofing Co Director, Customer Service make?

As of March 2025, the average annual salary for a Director, Customer Service at Shamrock Roofing Co is $138,146, which translates to approximately $66 per hour. Salaries for Director, Customer Service at Shamrock Roofing Co typically range from $121,628 to $153,531, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Shamrock Roofing Co Overview

Website:
shamrockroofer.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Construction

Regularly updated content can be found throughout Shamrock Roofing's online presence, whether it is blog posts comparing different roofing materials or videos uploaded to its YouTube channel. "We keep our marketing in-house where we focus on traditional marketing such as TV media, however, we find our marketing has been shifting to more and more internet marketing and social media," Armstrong said. To show appreciation for the communities that support it, Shamrock Roofing runs multiple giveback initiatives. Since 2017, the company holds its "Roof 4 a Hero" program to give away a roof to a veteran or first responder, choosing a recipient from submissions entered on its website. In April, Shamrock Roofing started its "Put Unity in Community Scholarship" program, where anyone seeking a college education can enter to win a $1,000 scholarship. "Shamrock is fully invested in our community and this sets the stage for the type of organization we work hard to achieve," Armstrong said. The majority of Shamrock Roofing's business is residential reroofing, but the contractor also handles specialty commercial reroofs. All of this culminated to help Shamrock Roofing & Construction weather the pandemic. Not only did it escape relatively unaffected, it even managed to expand its business and hire workers amidst the industry's workforce shortage, going from 48 employees in December to around 60 in April. Lucky?

See similar companies related to Shamrock Roofing Co

What Skills Does a person Need at Shamrock Roofing Co?

At Shamrock Roofing Co, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  2. Planning: An act or process of making or carrying out plans. Establishment of goals, policies, and procedures for a social or economic unit city planning business planning.
  3. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  4. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  5. Analysis: Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.

Related Jobs

City Lifestyle
Kansas City , MO

Job Summary: The Director of Customer Service and Training is a key leadership role responsible for driving customer satisfaction and operational excellence through effective customer support and comprehensive training programs. This individual will lead and manage the customer service and training teams, ensuring the delivery of exceptional customer experiences and fostering a culture of continuous learning and development. The ideal candidate will be a results-oriented leader with a strong focus on customer advocacy and team development. Responsibilities: Customer Service Leadership Oversee daily operations of the customer service department, ensuring efficient and effective resolution of customer inquiries and issues. Oversee daily operations of the customer service department, ensuring efficient and effective resolution of customer inquiries and issues. Develop and implement customer service strategies and procedures to enhance customer satisfaction and loyalty. Monitor and analyze


Sponsored
3/19/2025 12:00:00 AM
Unrivaled Teamwear
Lenexa , KS

About Unrivaled Teamwear Unrivaled Teamwear consists of three unique and highly innovative business units: Gear for Sports (“GFS”), Knights Apparel (“KA”) and Champion Teamwear. Gear for Sports is the pioneer in the custom decorated apparel industry and has been the leader in this space for more than 35 years. Knights Apparel is a leading producer of licensed sports apparel for mass market retailers, mid-tier department stores, and sporting goods retailers. Knights has attractive licensing arrangements, many of which are exclusive, with prestigious sports brands, colleges and universities, and professional sports leagues. Champion Teamwear has been designing and creating custom uniforms and teamwear since 1978, making it one oldest in the industry. Job Description and Responsibilities The Director of Operations will support the GFS business, leading internal domestic attribution and warehousing operations as well as a network of third-party manufacturing partners in the US and Central


Sponsored
3/19/2025 12:00:00 AM
Claire Myers Consulting
Kansas City , KS

About Our Client Our client is a boutique financial services firm focused on providing tailored financial solutions to high-net-worth individuals, families, and executives. Known for their dedication to client success and close-knit team culture, they are seeking a highly organized, detail-oriented Lead Client Service Associate to join their Kansas City office. This role supports a fast-paced team by streamlining daily operations and providing exceptional client service, ensuring advisors are prepared to deliver impactful financial solutions. Position Overview The Lead Client Service Associate will be essential in managing and supporting the daily activities of new business opportunities, working closely with advisors and internal team members. By taking on critical operational tasks, this person will free up time for senior team members to focus on client relationships. Reporting to the Director of Operations and collaborating with team leads, the Associate will ensure smooth processe


Sponsored
3/17/2025 12:00:00 AM
Hy-Vee Supermarket
Lenexa , KS

Provides prompt, efficient and friendly customer service. Prepares various foods for the Market Grille and is responsible for all hot foods and cold foods including available heat-and-eat varieties. Core Competencies. Partnerships. Growth mindset. Re Grill, Cook, Department Manager, Store Manager, Store Director, Customer Service, Restaurant, Grocery


Sponsored
3/17/2025 12:00:00 AM
City Lifestyle - Corporate Roles
Kansas City , MO

Job Description Job Description Job Summary: The Publisher Success Director is a key leadership role responsible for driving customer satisfaction and operational excellence through effective customer support and comprehensive training programs. This individual will lead and manage the customer service and training teams, ensuring the delivery of exceptional customer experiences and fostering a culture of continuous learning and development. The ideal candidate will be a results-oriented leader with a strong focus on customer advocacy and team development. Responsibilities: Customer Service Leadership Oversee daily operations of the customer service department, ensuring efficient and effective resolution of customer inquiries and issues. Oversee daily operations of the customer service department, ensuring efficient and effective resolution of customer inquiries and issues. Develop and implement customer service strategies and procedures to enhance customer satisfaction and loyalty. Mo


Sponsored
3/17/2025 12:00:00 AM
Saving-Sight
Kansas City , MO

POSITION PURPOSE: This mission-centered role is responsible for coordinating and assisting in the donation process to ensure all Eye Bank Association of America (EBAA), Food and Drug Administration (FDA), and Saving Sight standards are met prior to distribution. SCHEDULE:11:00am-11:00pm Mon/Tue/Fri & Sat/Sun/Wed/Thur 4 weeks of in-office training ESSENTIAL DUTIES AND RESPONSIBILITIES: The position's duties may include any or all of the following: •Receive incoming referral calls from outside agencies, including organ procurement organizations, funeral homes, hospices, coroners and medical examiners •Enter referral information into client specific database •Guide referring contacts and outside partner agencies through the donation process and educate on referring location specific policy as needed and when applicable •Perform preliminary donor screening to determine initial suitability for donation according to client specific criteria •Communicate positively and effectively with donati


Sponsored
3/17/2025 12:00:00 AM
Boys And Girls Clubs Of Greater Kansas City
Independence , MO

Job Description Job Description Position Classification: Part-time, Hourly Reports to: Unit Director General Function The Membership Coordinator is responsible for all membership functions including My ClubHub data system entry and data maintenance, member files, Division of Family Services applications and follow up. Know How Understanding of the Club’s philosophy, vision, and goals. Understanding of Organizational Policies and Procedures High school diploma and two years of experience with administrative functions. Three to five years experience with the Clubs or in related field. Working knowledge of Youth Development Standards. Computer competency with working knowledge of computer programs/software. Ability to communicate effectively with youth, parents, staff, and volunteers. Mandatory CPR and First Aid certification. Excellent bookkeeping and clerical skills. Self-starter with excellent computer, interpersonal, and organizational skills with a good sense of prioritizing, time ma


Sponsored
3/16/2025 12:00:00 AM
Hy-Vee, Inc.
Olathe , KS

Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Meat Service Clerk Department: Meat FLSA: Non-Exempt General Function: Provides prompt, efficient and friendly customer service. Wraps, trims, stocks cases, and receives merchandise in the Meat and/or Seafood Department. Core Competencies Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations: Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Operations, Perishables, Health Wellness Home; Service Managers; Meat Department Manager; Assistant Meat Department Manager; Seafood Department Manager; Assistant Seafood Department Manager Positions that Report to you: Under certain circumstances, part-time stoc


Sponsored
3/15/2025 12:00:00 AM

Check more jobs information at Shamrock Roofing Co

Job Title Average Shamrock Roofing Co Salary Hourly Rate
2 Project Manager $91,142 $44
3 Salesperson $24,663 $12
4 Managing Partner $136,216 $65
5 Executive Assistant, Human Resources $60,224 $29

Hourly Pay at Shamrock Roofing Co

The average hourly pay at Shamrock Roofing Co for a Director, Customer Service is $66 per hour. The location, department, and job description all have an impact on the typical compensation for Shamrock Roofing Co positions. The pay range and total remuneration for the job title are shown in the table below. Shamrock Roofing Co may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $138,146 look to you?

FAQ about Salary and Jobs at Shamrock Roofing Co

1. How much does Shamrock Roofing Co pay per hour?
The average hourly pay is $66. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Shamrock Roofing Co?
According to the data, the highest approximate salary is about $153,531 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Shamrock Roofing Co?
According to the data, the lowest estimated salary is about $121,628 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.