Support Representative Salary at Sfm Mutual Insurance Co BETA

How much does a Sfm Mutual Insurance Co Support Representative make?

As of April 2025, the average annual salary for a Support Representative at Sfm Mutual Insurance Co is $54,895, which translates to approximately $26 per hour. Salaries for Support Representative at Sfm Mutual Insurance Co typically range from $50,069 to $60,849, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

SFM Mutual Insurance Co Overview

Website:
sfmic.com
Size:
200 - 500 Employees
Revenue:
$200M - $500M
Industry:
Insurance

Founded in 1983, SFM Companies, headquartered in Bloomington, Minnesota, is a customer-owned mutual insurance company providing Minnesota, Wisconsin, Iowa, Nebraska and South Dakota employers with workers' compensation coverage. SFM offers workers' compensation insurance solutions for employers of all sizes, including injury prevention, claims and disability management, cost containment, legal assistance and third-party administration.

See similar companies related to Sfm Mutual Insurance Co

What Skills Does a person Need at Sfm Mutual Insurance Co?

At Sfm Mutual Insurance Co, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  5. Communication Skills: Communication skills are your ability to share or understand information, ideas, and feelings successfully.

Related Jobs

Andrel Acquisitions, Inc.
Minneapolis , MN

Job Description Job Description We are seeking a dedicated Customer Support Associate to join our team. In this role, you’ll assist customers by providing exceptional service and resolving their inquiries, delivering exciting sales presentations and processing order requests. This position is perfect for individuals who thrive in a fast-paced environment and have a desire to make a real difference in customers' lives. Key Responsibilities of the Customer Support Representatives: Assist Customers: Provide support for customers by answering inquiries and addressing concerns related to sales, products, services, and billing Process Orders: Help customers with order processing, account updates, and service changes Provide Product Information: Offer detailed information about services, sales promotions, and upgrades to ensure customers make informed decisions Maintain Records: Accurately log customer interactions, troubleshooting steps, and resolutions Collaborate with Teams: Work closely w


Sponsored
4/26/2025 12:00:00 AM
Corps Team
Plymouth , MN

Our client, a leader in the power sports industry, is seeking an experienced Customer Support Representative for a 6+ month contract assignment in Plymouth, MN. This role is hybrid, onsite Tuesday-Thursday. Job Summary: As a member of the Service and Operations Support Team, the Customer Support Representative– Tier 1 will support Outfitter and Dealer daily operations. The SR – Tier 1 is responsible for providing first line outfitter support by phone and email and escalating as appropriate. The Customer Support Representative Team is dedicated to delivering exceptional customer experiences. Essential Duties & Responsibilities: Outfitter Support: Operate as the first point of contact for Outfitters (B2B) via CRM and phone system. Ensure timely and accurate responses to daily Outfitter program inquiries. Provide ad-hoc training to Outfitters related to adventure tools and processes such as MPWR Book, MPWR Learn, Check In/Out Process, Insurances, Accounting, and Program policies. Communic


Sponsored
4/26/2025 12:00:00 AM
GreenSpark
Savage , MN

[Customer Service / Remote] - Anywhere in U.S. / Up to $70K per year / Health, dental & vision / 401k / PTO - As a Customer Support Rep at GreenSpark, you will: Educate customers on our products and services; Troubleshoot and resolve customer issues; Maintain accurate and detailed records of customer interactions; Provide timely and professional responses to customer inquiries; Maintain a positive and empathetic attitude towards all customers...Hiring Immediately >>


Sponsored
4/26/2025 12:00:00 AM
RTA US
Minneapolis , MN

Job Description Job Description Job Title: Adventures Support Representative Location: Plymouth, MN (Bass Creek) Work Style: Hybrid – Onsite Tues–Thurs | Remote Mon & Fri Contract Length: 6 Months (Potential to Extend) Start Date: ASAP Schedule: Monday–Friday, 8:00 AM–5:00 PM (Occasional weekend support with advance notice) Pay Rate: $20–22/hour About the Role We're partnered with a well-known outdoor lifestyle and adventure brand, seeking an Adventures Support Representative to support both their member experience and outfitter network. If you're customer-focused, tech-savvy, and excited by the idea of helping people connect with the outdoors, this could be a great fit. Key Responsibilities Outfitter (B2B) Support Act as the first line of contact for Outfitters via phone and CRM. Troubleshoot and respond to questions around reservations, processes, tools, and policies. Provide on-the-spot training for Outfitter systems and escalate unique issues when needed. Share insights with leader


Sponsored
4/24/2025 12:00:00 AM
GreenSpark
Rosemount , MN

[Customer Service / Remote] - Anywhere in U.S. / Up to $70K per year / Health, dental & vision / 401k / PTO - As a Customer Support Rep at GreenSpark, you will: Educate customers on our products and services; Troubleshoot and resolve customer issues; Maintain accurate and detailed records of customer interactions; Provide timely and professional responses to customer inquiries; Maintain a positive and empathetic attitude towards all customers...Hiring Immediately >>


Sponsored
4/23/2025 12:00:00 AM
GreenSpark
Saint Paul , MN

[Customer Service / Remote] - Anywhere in U.S. / Up to $70K per year / Health, dental & vision / 401k / PTO - As a Customer Support Rep at GreenSpark, you will: Educate customers on our products and services; Troubleshoot and resolve customer issues; Maintain accurate and detailed records of customer interactions; Provide timely and professional responses to customer inquiries; Maintain a positive and empathetic attitude towards all customers...Hiring Immediately >>


Sponsored
4/23/2025 12:00:00 AM
GreenSpark
Farmington , MN

[Customer Service / Remote] - Anywhere in U.S. / Up to $70K per year / Health, dental & vision / 401k / PTO - As a Customer Support Rep at GreenSpark, you will: Educate customers on our products and services; Troubleshoot and resolve customer issues; Maintain accurate and detailed records of customer interactions; Provide timely and professional responses to customer inquiries; Maintain a positive and empathetic attitude towards all customers...Hiring Immediately >>


Sponsored
4/23/2025 12:00:00 AM
PE&P Group Inc
Minneapolis , MN

Job Description Job Description SALES SUPPORT/BUSINESS DEVELOPMENT REPRESENTATIVE **Clients Direct (sister company of PE&P Group) is Urgently Hiring** **Fully Remote Contract Opportunity** **Recent college graduates welcome** **Flexible Hours** **Commission-Based** Primary Responsibilities: *Call assigned leads/prospective clients with the intention of closing sale *High attention to detail and care for customer service *Keep track of engagements in Salesforce Skills and Qualifications: *Must be comfortable being on the phone all the time *Professional yet assertive phone etiquette *Driven to sell *Experience in sales preferred *Experience with Salesforce preferred Candidates must clear a background check before offer of hire. Clients Direct is an equal opportunity employer. All applicants will be considered on the basis of qualifications, merit and business need. However, Clients Direct is unable to sponsor work visas at this time.


Sponsored
4/22/2025 12:00:00 AM

Check more jobs information at Sfm Mutual Insurance Co

Job Title Average Sfm Mutual Insurance Co Salary Hourly Rate
2 Clinical Review Nurse $128,983 $62
3 Compliance Analyst $103,805 $50
4 Front Desk Receptionist $33,577 $16
5 Human Resource Business Partner $69,087 $33
6 Human Resources Consultant $117,182 $56
7 Junior Accountant $67,318 $32
8 Learning & Development Specialist $100,232 $48
9 Medical Claim Representative $43,314 $21
10 Medical Claims Adjuster $76,646 $37
11 Premium Auditor $70,232 $34
12 President $913,346 $439
13 President & Chief Executive Officer $913,346 $439

Hourly Pay at Sfm Mutual Insurance Co

The average hourly pay at Sfm Mutual Insurance Co for a Support Representative is $26 per hour. The location, department, and job description all have an impact on the typical compensation for Sfm Mutual Insurance Co positions. The pay range and total remuneration for the job title are shown in the table below. Sfm Mutual Insurance Co may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $54,895 look to you?

FAQ about Salary and Jobs at Sfm Mutual Insurance Co

1. How much does Sfm Mutual Insurance Co pay per hour?
The average hourly pay is $26. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Sfm Mutual Insurance Co?
According to the data, the highest approximate salary is about $60,849 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Sfm Mutual Insurance Co?
According to the data, the lowest estimated salary is about $50,069 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.