Director, Collections Salary at Servicing Solutions Llc BETA

POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking an experienced Insurance Call Center Claims Director experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. You will be responsible for managing team development, issue resolution, and monitoring the metrics and KPIs of the agents and the team. In this role you will oversee, monitor, and manage production to ensure accurate and timely claims processing. This is a senior-level position requiring experience in the P&C industry and account management. Experience in BPO insurance contracts, claims, call center operations, customer services and/or retention is preferred. In addition, candidates for this role should be strong

LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: $55000 - $70000 / year BENEFITS & PERKS: MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers in this role coach and develop a team of 5 - 10 supervisors and are directly responsible for the performance of their team. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our phy

LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: Commensurate BENEFITS & PERKS: MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking an experienced Insurance Call Center Claims Director experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. You will be responsible for managing team development, issue resolution, and monitoring the metrics and KPIs of the agents and the team. In this role you will oversee, monitor, and manage production to ensure accurate and timel

Controlled Contamination Services has been a national provider of facility solutions, technical and decontamination services, since 1993. Our clients are in the Life Sciences, Technology, IT, Defense and Aerospace industries. Utilizing state of the art strategies, processes and human capital, CCS ensures the highest degree of service and integrity for the sensitive environment we support; impacting those industries that impact the world. Job Overview We are seeking an experienced Billing and Collections Coordinator with a strong attention to detail. The ideal candidate will be responsible for the end-to-end billing cycle, including generating invoices, tracking payments, and coordinating with customers to ensure timely payment. This role is also responsible for handling any discrepancies, following up on overdue accounts, and ensuring that all billing and collection activities are conducted in compliance with company policies and financial regulations. Key Responsibilities + Billing: G

POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a Call Center Sales Director experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. In this role, you will be responsible for managing team development, issue resolution, and monitoring the metrics and KPIs of the agents and the team. This is a senior-level position requiring experience in account management of contact center clients. Experience in BPO insurance contracts, contact center operations, client services or account management is preferred. In addition, candidates for this role should be strong public speakers, excellent at building strong professional relationships, display a high degree of ownership, and poss

POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a Call Center Sales Director experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. In this role, you will be responsible for managing team development, issue resolution, and monitoring the metrics and KPIs of the agents and the team. This is a senior-level position requiring experience in account management of contact center clients. Experience in BPO insurance contracts, contact center operations, client services or account management is preferred. In addition, candidates for this role should be strong public speakers, excellent at building strong professional relationships, display a high degree of ownership, and poss

LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: Commensurate BENEFITS & PERKS: MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a Call Center Sales Director experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. In this role, you will be responsible for managing team development, issue resolution, and monitoring the metrics and KPIs of the agents and the team. This is a senior-level position requiring experience in account management of contact center clients

**JOB SUMMARY** The Manager of Access Services is accountable for ensuring the efficient operations and customer service quality for the Access Services unit within the department. This position serves as a resource to access and non-access staff with regard to revenue cycle operations. **ESSENTIAL FUNCTIONS OF THE ROLE** + Manages the operations of a specified subset of Access Services; accountable for overseeing departmental operations, work-flows and ensuring adequate staffing at all times. Accountable for patient, guest and departmental satisfaction. Acts as a mentor and role model to staff by demonstrating the organization's mission, vision and values. + Supervises, directly or indirectly, all employees assigned, and acts as a resource for assigned employees and other staff within and outside of the department. Addresses performance, productivity and behavioral related issues with staff, and provides action and results to the Director. + Develops and implements performance standar