Customer Contact Representative Salary at Resultscx BETA

Nation Safe Drivers has been in business for 60 years and offers the rare opportunity to earn ownership stocks! With a stellar reputation as an industry leader in the Automotive Industry and one of the finest places to work in South Florida, we are excited about expanding our team. Our beautiful State-of-the-Art Corporate Headquarters is located in the heart of Boca Raton's thriving business park district. Employees are valued at NSD and enjoy a fun corporate culture, a supportive leadership team and excellent benefits. Description The Operations Manager is responsible for managing first line Supervisors that are responsible for managing day to day operations of a team of representatives handling Customer Service event for stranded motorist. They insure that client/corporate service, quality, financial and metric goals are met. This includes a high focus on the efficiency of the events, as well as a commitment to excellent customer service. In addition, the Operations Manager will prov

Location: Onsite, 5 days/week (including 1 weekend day) Industry: FinTech / eCommerce Type: Full-time About the Role As a Fraud Prevention Specialist, you’ll join our Risk Management Fraud Operations team and play a key role in protecting our customers and business from fraud. This position requires a detail-oriented and analytical professional who can identify high-risk activities and assess customer financial capabilities. You will handle sensitive customer information and are expected to strictly follow security and compliance protocols. Key Responsibilities Analyze customer activity reports and fraud cases to identify high-risk transactions. Apply appropriate conditions or clear cases based on investigative findings. Perform financial underwriting by reviewing bank account cashflows and conducting ability-to-pay assessments. Review customer documents to detect identity theft or fraud indicators. Maintain accurate documentation and reports of all activities. Collaborate cross-functi

Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking an experienced Call Center Team Lead to join our team. In this role, you will oversee our call center's daily operations and personnel, doing everything possible to maximize efficiency, lower overhead, and achieve company goals. Your responsibilities will include managing staff, developing key performance indicators, and tracking and reporting on productivity. Responsibilities Manage and train call center employees so they are capable of providing excellent customer service Oversee call center operations, making improvements to telephone skills and other procedures Create goals and objectives for the call center and document performance using key performance indicators Develop and implement policies and procedures that maximize productivity Prepare and present reports on call center statistics to upper management Assist representatives where escal

Investigates and processes customer and patient complaints, inquiries, and special requests. Processes and validates adjustments, payments, and handles revenue recovery activities. Coordinates telephone contact with customers and patients to ensure q Customer Service Representative, Customer Service, Finance, Representative, Retail, Healthcare

As the head of Travel Services, you'll provide vision, leadership, and strategic direction to develop and implement products, services, and initiatives for Atlantis Paradise Vacations (APV) that will positively differentiate the company's position and value in the travel industry. This role is your opportunity to lead the planning and implementation of the Contact Center sales strategy for the legendary Atlantis Paradise Island. Your day will include multi-operational challenges relying on deep expertise, an entrepreneurial spirit, excellent communications skills, and a genuine inquisitiveness to achieve company sales and revenue targets. You'll establish trusted external partnerships and relationships with decision-makers to get the job done, including working in our non-political, collaborative team environment. Our team is dedicated to ensuring our guests' high expectations are met, beginning with a seamless, uncomplicated path to purchase, driving conversions, customer satisfaction

Job Description Job Description Your role as our Dialer Manager will play a pivotal role in supporting our marketing and sales teams by managing call center operations, lead management processes, CRM systems, and personal systems support. Responsibilities Include: Call Center Support: Maintaining and developing lead strategies to optimize efficiency and effectiveness. Managing user and account creation within the call center systems. Overseeing call routing management. Conducting call analytics to identify trends and opportunities for improvement. Developing user training materials to support ongoing learning and development. Lead Management: Facilitating lead posting and tracking management to streamline processes. Managing lead distribution to ensure equitable allocation among sales teams. Implementing multimedia outreach strategies to engage leads across various channels. Monitoring lead KPIs and performance metrics to drive continuous improvement. Creating and maintain workflows to

General information Country USA State Florida City Ft Lauderdale Descriptions & requirements About the role: As an Account Representative for TQL, you will be responsible for supporting and working with an established Sales Team to drive revenue. You will start your career in an accelerated training program to learn the industry and TQL's culture. Once training is complete, you will become the dedicated Account Representative focused on identifying and growing new and existing business by presenting TQL customers with our newest transportation services 24/7/365. What's in it for you: $45,000 minimum salary with uncapped commission Average Year 2-3 earnings: $67,600 - $78,322 Want to know what the top 20% earn? Ask your recruiter Health, dental and vision coverage with plan options 401(k) with company match Outstanding career growth potential with a structured leadership track Fortune 100 Best Companies to Work For (2023) and Certified Great Place to Work What you'll be doing: Communica

JOB DESCRIPTION OVERVIEW: The Patient Service Representative (PSR) performs a variety of duties to accommodate and support patients and visitors to the urgent care facility. The PSR is responsible for warmly greeting and providing direct assistance to patients in verifying demographic and personal information for all who present for treatment. They are the first impression and initial point of contact for all visitors to the urgent care facility. ESSENTIAL DUTIES AND RESPONSIBILITIES: Represents Urgent Care by displaying a respectful and caring manner with patients and their families. Independently problem solves and utilizes resources to obtain patient information when patient is unable to communicate. Maintains confidentiality of patient information. Creates a welcoming environment and acts as a patient advocate. Interacts calmly, respectfully and in a friendly manner with other staff at urgent care. Assists in clerical duties as needed, functioning as a member of the health care tea