Customer Service Manager Salary at Palliative Drug Care BETA

How much does a Palliative Drug Care Customer Service Manager make?

As of March 2025, the average annual salary for a Customer Service Manager at Palliative Drug Care is $80,281, which translates to approximately $39 per hour. Salaries for Customer Service Manager at Palliative Drug Care typically range from $71,622 to $89,992, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Palliative Drug Care Overview

Website:
pdcrx.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Retail & Wholesale

Palliative Drug Care (PDC) is an independently owned pharmacy benefit manager (PBM) built purposefully for hospice. PDC makes available a nationwide network of 65,000 pharmacies, offering flexibility to each hospice to serve their patients with the best level of patient care. PDC provides and trains each hospice with the tools needed to effectively manage their prescription program for their patients. PDC combines advanced processing technology with clinical expertise to provide online, real-time prescription claims adjudication that ensures appropriate drug use, reduction of drug errors, reduction of medication waste, and control of prescription costs. PDC's program is unique because it was developed in coordination with hospice, for hospice.

See similar companies related to Palliative Drug Care

What Skills Does a person Need at Palliative Drug Care?

At Palliative Drug Care, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Success: Customer success is a method for ensuring customers reach their desired outcomes when using an organization's product or service.
  3. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  4. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  5. Coaching: Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.

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Check more jobs information at Palliative Drug Care

Job Title Average Palliative Drug Care Salary Hourly Rate
2 President & Founder $678,191 $326
3 Senior Manager, Accounts $73,215 $35
4 Director, Marketing $150,675 $72
5 Marketing and Brand Manager $115,057 $55
6 Clinical Assistant $32,310 $16
7 Controller $202,994 $98
8 Director, Information Technology $163,822 $79
9 Manager, Accounts $108,513 $52
10 Staff Accountant $49,986 $24
11 Vice President, Operations $258,064 $124
12 Director, Human Resources $146,177 $70

Hourly Pay at Palliative Drug Care

The average hourly pay at Palliative Drug Care for a Customer Service Manager is $39 per hour. The location, department, and job description all have an impact on the typical compensation for Palliative Drug Care positions. The pay range and total remuneration for the job title are shown in the table below. Palliative Drug Care may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $80,281 look to you?

FAQ about Salary and Jobs at Palliative Drug Care

1. How much does Palliative Drug Care pay per hour?
The average hourly pay is $39. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Palliative Drug Care?
According to the data, the highest approximate salary is about $89,992 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Palliative Drug Care?
According to the data, the lowest estimated salary is about $71,622 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.