Customer Service Associate Salary at Oklahoma Electric Cooperative BETA

How much does an Oklahoma Electric Cooperative Customer Service Associate make?

As of April 2025, the average annual salary for a Customer Service Associate at Oklahoma Electric Cooperative is $37,987, which translates to approximately $18 per hour. Salaries for Customer Service Associate at Oklahoma Electric Cooperative typically range from $34,579 to $41,856, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Oklahoma Electric Cooperative Overview

Website:
okcoop.org
Size:
100 - 200 Employees
Revenue:
$50M - $200M
Industry:
Energy & Utilities

Oklahoma Electric Cooperative is a nonprofit group and is one of the largest electric distribution cooperative in the state serving member/owners in seven central Oklahoma counties. The company provides reliable electric service at the lowest possible cost. OEC is known nationally for its innovative approaches to smart metering technologies, time of use rates and prepaid customer billing options. OEC is based in Norman, Oklahoma.

See similar companies related to Oklahoma Electric Cooperative

What Skills Does a person Need at Oklahoma Electric Cooperative?

At Oklahoma Electric Cooperative, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Oklahoma Electric Cooperative

Job Title Average Oklahoma Electric Cooperative Salary Hourly Rate
2 Application Analyst $78,152 $38
3 Data Analyst $50,949 $24
4 Electrical Engineer $69,303 $33
5 Field Design Technician $59,437 $29
6 Journeyman Lineman $81,286 $39
7 Maintenance Superintendent $82,926 $40
8 Manager, Database $76,064 $37
9 Public Relations Coordinator $64,859 $31
10 Service Tech $74,667 $36
11 Services Executive & Manager $73,849 $36
12 Accounting Analyst $69,358 $33
13 Accounting Specialist $54,365 $26

Hourly Pay at Oklahoma Electric Cooperative

The average hourly pay at Oklahoma Electric Cooperative for a Customer Service Associate is $18 per hour. The location, department, and job description all have an impact on the typical compensation for Oklahoma Electric Cooperative positions. The pay range and total remuneration for the job title are shown in the table below. Oklahoma Electric Cooperative may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $37,987 look to you?

FAQ about Salary and Jobs at Oklahoma Electric Cooperative

1. How much does Oklahoma Electric Cooperative pay per hour?
The average hourly pay is $18. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Oklahoma Electric Cooperative?
According to the data, the highest approximate salary is about $41,856 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Oklahoma Electric Cooperative?
According to the data, the lowest estimated salary is about $34,579 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.