Service Writer Salary at Norfolk Power Equipment Inc BETA

How much does a Norfolk Power Equipment Inc Service Writer make?

As of April 2025, the average annual salary for a Service Writer at Norfolk Power Equipment Inc is $50,869, which translates to approximately $24 per hour. Salaries for Service Writer at Norfolk Power Equipment Inc typically range from $42,387 to $59,952, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Norfolk Power Equipment Inc Overview

Website:
norfolkpower.com
Size:
<25 Employees
Revenue:
$10M - $50M
Industry:
Retail & Wholesale

In business since 1975, Norfolk Power Equipment is a family owned and operated business serving homeowners and commercial businesses as well as municipal, state, and federal agencies. We sell, rent and service a wide variety construction, lawn and garden equipment and have three retail locations in Wrentham, MA, Carver, MA, and Burrillville, RI. Whether you're a homeowner or commercial contractor, we have the equipment, tools and accessories to make your job easier and more efficient. Factory trained mechanics are updated annually to keep up with the changing technology. On the road service technicians are available for more immediate service problems. Our parts department is ready to ship parts anywhere in the US or abroad--with our online parts look-up you may easily obtain the parts you need from home. We have three convenient locations in Wrentham, MA, Carver, MA & Burrillville, RI. Our sales team has over 40 years of combined sales experience in construction, agricultural, forestry, lawn and garden equipment. Our team specializes in matching the customer with the right piece of equipment. Whether you're looking to finish a small lawn or beginning a large construction project, we will put you with the right piece of equipment.

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What Skills Does a person Need at Norfolk Power Equipment Inc?

At Norfolk Power Equipment Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Automotive Services: Repairing and maintaining vehicles to ensure better performance, longer vehicle life, and fuel efficiency.
  3. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  4. auto repair: Automotive Repair means the general repair, engine rebuilding or reconditioning of motor vehicles collision service such as body, frame and fender straightening and repair and painting of motor vehicles.
  5. Customer Satisfaction: Customer satisfaction (often abbreviated as CSAT, more correctly CSat) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." The Marketing Accountability Standards Board (MASB) endorses the definitions, purposes, and constructs of classes of measures that appear in Marketing Metrics as part of its ongoing Common Language in Marketing Project. In a survey of nearly 200 senior marketing managers, 71 percent responded that they found a customer satisfaction metric very useful in managing and monitoring their businesses. It is seen as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.

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Check more jobs information at Norfolk Power Equipment Inc

Job Title Average Norfolk Power Equipment Inc Salary Hourly Rate
2 Accounts Receivable $44,223 $21
3 Director, Marketing $171,663 $83
4 Kitchen Designer $47,726 $23
5 Manager, Accounting $112,930 $54
6 Manager, Business $125,150 $60
7 Manager, Financial $121,067 $58
8 Manager, Warehouse $87,603 $42
9 Parts Manager $80,345 $39
10 Sales Manager $121,471 $58
11 Sales Representative $93,442 $45
12 Service Manager $137,635 $66

Hourly Pay at Norfolk Power Equipment Inc

The average hourly pay at Norfolk Power Equipment Inc for a Service Writer is $24 per hour. The location, department, and job description all have an impact on the typical compensation for Norfolk Power Equipment Inc positions. The pay range and total remuneration for the job title are shown in the table below. Norfolk Power Equipment Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $50,869 look to you?

FAQ about Salary and Jobs at Norfolk Power Equipment Inc

1. How much does Norfolk Power Equipment Inc pay per hour?
The average hourly pay is $24. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Norfolk Power Equipment Inc?
According to the data, the highest approximate salary is about $59,952 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Norfolk Power Equipment Inc?
According to the data, the lowest estimated salary is about $42,387 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.