Customer Service Specialist Salary at Metro Payment Technologies BETA

How much does a Metro Payment Technologies Customer Service Specialist make?

As of April 2025, the average annual salary for a Customer Service Specialist at Metro Payment Technologies is $47,178, which translates to approximately $23 per hour. Salaries for Customer Service Specialist at Metro Payment Technologies typically range from $42,733 to $52,027, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Metro Payment Technologies Overview

Website:
metromerchantservices.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Financial Services

Since 1998, Mark Landis, President of Metro has been focusing on finding the right merchants and keeping them as customers. Prior to our founding, Mark got involved in the industry by simply responding to an ad from an ISO who was looking for agents to provide merchant solutions. Mark thrived with the ISO, but he knew there were even more opportunities out there. With his experience, Mark joined the merchant services team of a large local bank. More training and better organization led him to become the top producer in his regional market. Just adding accounts to make the numbers wasnt what Mark had in mind as a long-term strategy. His vision was to not only add merchant accounts, but he wanted to ensure that all of his hard work included being able to deliver competitive rates and the highest level of customer satisfaction in the industry. In order to accomplish this, he would need to take the lead and start his own ISO. This strategy has allowed Metro Payment Technologies to be recognized by one of the largest processors in the industry as having the lowest customer attrition rate they have ever seen! Now, with over 18 years of experience as an ISO, Metro Merchant Services has agent representation nationally. We are proudly serving thousands of merchants all over the country effectively and efficiently. Our focus has always been on providing the best customer service in the industry. Mark and the Metro team continue to work hard every day to ensure customer satisfaction. Our customers know that Metro Payment Technologies means business. They know that they can count on our merchant solutions whether their business is mail order, a boutique, a cyberstore, or one of hundreds of other types of enterprises; we can give any business a boost. We have a full range of products, services and expertise to help merchant streamline their payment operations. From merchant accounts, credit card processing, reducing fraud and chargebacks, to settling transactions in foreign currencies and building business websites, we ...

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What Skills Does a person Need at Metro Payment Technologies?

At Metro Payment Technologies, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  5. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.

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Check more jobs information at Metro Payment Technologies

Job Title Average Metro Payment Technologies Salary Hourly Rate
2 Independent Business Development $0 $0
3 Project Manager $100,123 $48
4 Application Coordinator $48,547 $23
5 Business Development Consultant $93,102 $45
6 Director, Business Development $177,294 $85
7 Independent Sales Representative $54,022 $26

Hourly Pay at Metro Payment Technologies

The average hourly pay at Metro Payment Technologies for a Customer Service Specialist is $23 per hour. The location, department, and job description all have an impact on the typical compensation for Metro Payment Technologies positions. The pay range and total remuneration for the job title are shown in the table below. Metro Payment Technologies may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $47,178 look to you?

FAQ about Salary and Jobs at Metro Payment Technologies

1. How much does Metro Payment Technologies pay per hour?
The average hourly pay is $23. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Metro Payment Technologies?
According to the data, the highest approximate salary is about $52,027 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Metro Payment Technologies?
According to the data, the lowest estimated salary is about $42,733 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.