IT Support Analyst Salary at Memphis-Shelby County Schools BETA

How much does a Memphis-Shelby County Schools IT Support Analyst make?

As of April 2025, the average annual salary for an IT Support Analyst at Memphis-Shelby County Schools is $60,505, which translates to approximately $29 per hour. Salaries for IT Support Analyst at Memphis-Shelby County Schools typically range from $53,423 to $66,217, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Memphis-Shelby County Schools Overview

Website:
scsk12.org
Size:
1,000 - 3,000 Employees
Revenue:
$50M - $200M
Industry:
Edu., Gov't. & Nonprofit

Memphis-Shelby County Schools is Tennessees largest public school district and is among the 25 largest public school districts in the United States. Formerly comprised of two smaller districts, Memphis City Schools and Shelby County Schools, MSCS serves over 110,500 students in more than 214 schools. We are the second largest employer in Shelby County with over 13,900 employees, including 6,000 teachers. Through our strategic academic plan we are committed to working toward three goals: 80 percent of students are college or career ready, 90 percent of seniors graduate on time and 100 percent of graduates will enroll in a post-secondary opportunity. To reach these goals, MSCS has placed a strong emphasis in five high-leverage areas: early literacy, improvement of post-secondary readiness, developing strong teachers, leaders and support staff, expanding high quality school options and working closely with families and community partners to support our schools. MSCS partners with almost 3,900 volunteers and 1,100 total school adopters and community partners to help impact student achievement.

See similar companies related to Memphis-Shelby County Schools

What Skills Does a person Need at Memphis-Shelby County Schools?

At Memphis-Shelby County Schools, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  2. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  5. Analysis: Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.

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Check more jobs information at Memphis-Shelby County Schools

Job Title Average Memphis-Shelby County Schools Salary Hourly Rate
2 Track Coach $77,468 $37
3 Translator $55,601 $27
4 Warehouseman $37,083 $18
5 Web Specialist $52,711 $25
6 Human Resources $67,724 $33
7 Information Technology Technical Support $59,900 $29
8 Internal Auditor $69,391 $33
9 Interpreter $55,601 $27
10 IT Field Technician $56,165 $27
11 IT Instructor $56,850 $27
12 Licensed Clinical Social Worker $71,074 $34
13 Licensed Practical Nurse $47,384 $23

Hourly Pay at Memphis-Shelby County Schools

The average hourly pay at Memphis-Shelby County Schools for an IT Support Analyst is $29 per hour. The location, department, and job description all have an impact on the typical compensation for Memphis-Shelby County Schools positions. The pay range and total remuneration for the job title are shown in the table below. Memphis-Shelby County Schools may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $60,505 look to you?

FAQ about Salary and Jobs at Memphis-Shelby County Schools

1. How much does Memphis-Shelby County Schools pay per hour?
The average hourly pay is $29. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Memphis-Shelby County Schools?
According to the data, the highest approximate salary is about $66,217 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Memphis-Shelby County Schools?
According to the data, the lowest estimated salary is about $53,423 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.