Matrix Insurance Agency Inc Commercial Customer Service Representative Salary

Commercial Customer Service Representative Salary at Matrix Insurance Agency Inc BETA

How much does a Matrix Insurance Agency Inc Commercial Customer Service Representative make?

Avg. Base Salary (USD)

As of April 2025, the average annual salary for a Commercial Customer Service Representative at Matrix Insurance Agency Inc is $34,877, which translates to approximately $17 per hour. Salaries for Commercial Customer Service Representative at Matrix Insurance Agency Inc typically range from $31,735 to $38,476, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Low $31,735

Average $34,877

High $38,476

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Matrix Insurance Agency Inc Overview

Price a Job for my company

Website:

matrixins.com

Size:

<25 Employees

Revenue:

<$5M

Industry:

Insurance

At Matrix Insurance Agency, Inc. we strive to provide exceptional service and live up to our high standards with every customer, every day. After conducting a survey to some of our most valued customers, Matrix Insurance Agency, Inc. has received excellent positive feedback that 97 percent** of our insured customers expressed positive reviews of their experience with Matrix. We want to thank all of our loyal customers for their years of commitment to Matrix and welcome future customers to experience our best in class agency. **Based on SurveyMonkey results. These are personal views of a select group of clients and may not be the experience of other clients. The opinions are not indicative of future performance or results. Survey conducted for Martix Insurance Agency, Inc. clients and refers only to insurance clients. Clients of Guardian Life and Park Avenue Securities were not included in this survey. "Matrix has always been there to help us and take time to call when problems arise."--Frank P. "Matrix is the first insurance agency that proactively reviewed the full extent of my insurance coverage and provided a detailed analysis of exposures not covered. The list of exposures was extensive, yet their agent, Brian Smith, was able to provide coverage for the holes in exposure and the base coverage's at a lesser price than the inferior coverage that was in place prior to their review."--David L. "I recommend Matrix frequently."--Frank B. "Matrix Insurance has always been very helpful with all my insurance needs. Jarrod is on top of everything and even goes out of his way to try to save me money. They are a cut above the rest, in my opinion."--Angie R. "Matrix has been very responsive and timely with our needs to get new plans in place. Very pleased."--Leeda B. "Matrix has served us well for 15 years."--Danyse B. "We continue to be very satisfied with our relationship with Matrix Insurance Agency. We have no criticism."--Jimmy T. "Excellent Service."--David R. "Great customer service. Great people who work ...

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What Skills Does a person Need at Matrix Insurance Agency Inc?

At Matrix Insurance Agency Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

See More Skills

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Check more jobs information at Matrix Insurance Agency Inc

	Job Title	Average Matrix Insurance Agency Inc Salary	Hourly Rate
2	Administrator	$42,695	$21
3	Account Manager, Personal Lines	$84,635	$41

Hourly Pay at Matrix Insurance Agency Inc

The average hourly pay at Matrix Insurance Agency Inc for a Commercial Customer Service Representative is $17 per hour. The location, department, and job description all have an impact on the typical compensation for Matrix Insurance Agency Inc positions. The pay range and total remuneration for the job title are shown in the table below. Matrix Insurance Agency Inc may pay a varying wage for a given position based on experience, talents, and education.

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FAQ about Salary and Jobs at Matrix Insurance Agency Inc

1. How much does Matrix Insurance Agency Inc pay per hour?
The average hourly pay is $17. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.

2. What is the highest salary at Matrix Insurance Agency Inc?
According to the data, the highest approximate salary is about $38,476 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.

3. What is the lowest pay at Matrix Insurance Agency Inc?
According to the data, the lowest estimated salary is about $31,735 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.

4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.