Customer Service Specialist Salary at Martel Hvac Corp BETA

How much does a Martel Hvac Corp Customer Service Specialist make?

As of April 2025, the average annual salary for a Customer Service Specialist at Martel Hvac Corp is $36,864, which translates to approximately $18 per hour. Salaries for Customer Service Specialist at Martel Hvac Corp typically range from $33,584 to $40,588, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Martel HVAC Corp Overview

Website:
martelhvac.com
Size:
<25 Employees
Revenue:
$5M - $10M
Industry:
Construction

We've been customers of Martel for 2 years now, and they have previously serviced the home we bought for 5+ years. We've had a very good experience with them so far. Tim Martel and his team replaced one complete heat/cool AC system for us, replaced one external AC unit, and installed a whole-house humidifier. All the work was done promptly and professionally. Prices are comparable to other contractors that can handle large-scale work. This is important to note - there are a lot of small HVAC shops that normally fix leaks, but few that can install a massive HVAC system in a few hours _and_ do that routinely. Tim and his team do a lot of big installations and their knowledge of HVAC technology is very current. We've also recommended Martel to friends and neighbors, and they all had good experiences.

See similar companies related to Martel Hvac Corp

What Skills Does a person Need at Martel Hvac Corp?

At Martel Hvac Corp, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Martel Hvac Corp

Job Title Average Martel Hvac Corp Salary Hourly Rate
2 Hvac Tech $53,380 $26
3 Collections Specialist $38,123 $18
4 Office Specialist $64,329 $31
5 Manager, Business Office $68,428 $33

Hourly Pay at Martel Hvac Corp

The average hourly pay at Martel Hvac Corp for a Customer Service Specialist is $18 per hour. The location, department, and job description all have an impact on the typical compensation for Martel Hvac Corp positions. The pay range and total remuneration for the job title are shown in the table below. Martel Hvac Corp may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $36,864 look to you?

FAQ about Salary and Jobs at Martel Hvac Corp

1. How much does Martel Hvac Corp pay per hour?
The average hourly pay is $18. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Martel Hvac Corp?
According to the data, the highest approximate salary is about $40,588 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Martel Hvac Corp?
According to the data, the lowest estimated salary is about $33,584 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.