IT Manager, Help Desk Salary at Mandarin Oriental Hotel Group Ltd BETA

The Retail IT Manager is a hands-on IT leader with infrastructure and systems management experience, a strong background in retail technology operations, and a proven ability to lead teams and ensure secure, high-uptime environments across multiple sites. Position Overview Hawaii’s leading energy distribution company is seeking a hands-on Retail IT Manager to lead infrastructure and technology initiatives across a statewide retail network. The ideal candidate will drive strategic improvements, ensure compliance and uptime for payment and POS systems, and provide expert technical support to retail operations. This is a newly created leadership role supporting the organization’s growth in retail operations and is an opportunity to shape the IT function for a State-wide organization. Responsibilities Lead all aspects of IT operations for retail locations across the state, including POS systems, payment infrastructure, and secure network connectivity Oversee infrastructure management, help

Job Description Planet Technology’s direct end-user client is looking for an IT Project Manager (Help Desk) to join them for a 3+ month contract in the Des Plaines, IL area; this will be a hybrid position that requires 2-3 days onsite per week. The client is looking to transform their help desk/customer service platform and needs help managing the project. Those authorized to work in the US are encouraged to apply because we are unable to transfer or sponsor H1b candidates now. Qualifications 5+ years of Project Management experience, with a background in Customer Service and IT Help desk technology experience, Zendesk highly preferred Experience with Power BI or other dashboard/reporting software Experience managing Customer Service projects and initiatives Experience improving process, creating documentation, recommending changes Excellent verbal and written communication skills Planet Technology Enterprise Company Description Planet Technology Enterprise is an internationally recogn

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY* At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. Here's why you will love it here: Recognition Programs and Rewards Excellent health care options, including medical, dental, and vision A people-first culture Go Hilton: Travel Discounts Program Hilton hotel rates worldwide. Perks at work: Employee Pricing platform Employee Assistance Program that supports your physical and mental well-being. Paid Vacation Time and Paid Sick Days 401(k) program with company match Tuition reimbursement programs Numerous learning and advancement opportunities And more! What Will I be Doing? The Manager Service Delivery- Help Desk role is responsible for ensuring that IT Services and Systems are provided and supported effectively and efficiently, with the primary emphasis on meeting and exceeding customer expectations. The Manager Service Delivery will o

Job Description Job Description A global law firm is seeking an experienced Technology Manager to oversee a team of IT Technicians and ensure exceptional technical assistance across the firm. The Technology Manager will focus on efficient problem resolution, user support, and maintaining seamless functionality of technology systems. Key responsibilities include managing Help Desk operations, staff scheduling, performance evaluations, and implementing solutions for recurring issues. The ideal candidate should have a Bachelor's degree in a computer-related field, at least five years of relevant management experience, strong leadership skills, and extensive knowledge of Windows-based software and systems. Exceptional communication, problem-solving skills, and a customer service orientation are essential.

This Technical Support Engineer plays a crucial role in providing frontline technical support for both physical and virtual desktops while delivering exceptional customer service. This role requires a broad technical knowledge base and strong problem-solving skills to resolve end-user issues efficiently. Responsibilities: Monitor and manage help desk tickets, prioritizing and resolving issues efficiently. Reset user passwords, profiles, and virtual sessions as needed. Modify local workstation or thin client configurations, including software, utilities, printers, and default settings. Maintain and utilize help desk software for ticket tracking and resolution. Install, test, and configure telephones, workstations, peripheral devices, and software. Handle setup and deployment of new employee workstations, ensuring proper hardware and software configurations. Provide on-site support for hardware and software installations, troubleshooting, and maintenance. Required Skills & Experience: Mi

TITLE: Help Desk Technician (Irving/Las Colinas, TX – Hybrid Schedule) Direct Hire Opportunity No Sponsorship Hybrid Schedule - 1 Day Remote, 4 Days Onsite As our client's Helpdesk Technician, you will be tasked with delivering expert-level technical support for hardware and software in a dynamic, fast-paced setting. Handling support inquiries, executing diagnostic tools, identifying issues, and swiftly determining and applying effective solutions. Requirements: Deliver technical support for hardware and software issues related to company computer systems and peripherals across office and warehouse settings. Identify, troubleshoot, and either resolve or escalate issues reported to the help desk. Track, manage, and log all actions and resolutions within the ServiceNow ITSM system. Address inquiries received through email, in-person, or phone using remote support tools. Follow up on pending requests to ensure prompt resolution. Install, adjust, and repair computer and printer hardware an

Position Overview: The Regional System Support Manager is responsible for overseeing IT and telecommunication support across multiple warehouse locations. This individual will manage regional support teams, ensure systems operate efficiently and securely, and coordinate with corporate IT. Travel may be required based on project needs. Key Responsibilities: Leadership & Team Management: Provide direction to regional support teams, aligning IT operations with organizational standards and procedures. Networking: Oversee IT infrastructure changes, LAN administration, and ensure compliance with network security standards. Telephony Management: Coordinate and manage upgrades and changes to the telephone systems. Training & Equipment: Maintain computer stations and software used for internal training programs. System Support: Lead troubleshooting efforts, manage system backups, and coordinate disaster recovery planning. Help Desk Oversight: Manage help desk operations at both the regional and

Description Leidos Technology Professional About Leidos: Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. Our 47,000 employees support vital missions for government and commercial customers. This position is located in Woodlawn, MD, and requires the selected candidate to work on-site 5 days per week. No remote opportunities will be offered. Job Summary: Leidos is seeking highly skilled and motivated Technology Professionals with no less than 3 years of experience to join our growing team. As a Technology Professional, you will play a critical role in developing, implementing, and maintaining cutting-edge technology solutions for our clients. You will collaborate with cross-functional teams to design, develop, and deploy innovative solutions that address complex challenges and drive mission success. Responsibilities: Desi