Help Desk Support Specialist Salary at Lincfs.Com BETA

Job Title: Help Desk Specialist - L1 Job Type: W2 6-month contract + potential for extensions/conversion to full-time Location: Onsite - Austin, TX Salary Range: $20.31 per hour Job Description: This position is a 40-hour/week contract role responsible for providing tech support through phone and web portal requests. You will be responsible for taking calls, creating, and managing detailed tickets, and following up on tickets. Requirements: Open availability, including holidays, nights, and weekends. 1+ years of call center or customer service experience A love of technology and a passion to learn more. Ability to speak to customer’s level of expertise. Effective verbal and written communication skills Expert problem-solver, able to accurately diagnose issues and repair systems. Independent work ethic to implement solutions without constant supervision. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disabi

Job Title: Help Desk Support Specialist Location: Port Wentworth, GA Position Overview We’re looking for a Help Desk Support Specialist I to join our clients growing IT team. In this frontline role, you’ll provide hands-on technical support across hardware, software, and network systems, ensuring a seamless IT experience for internal users. You’ll troubleshoot issues, manage tickets, monitor systems, and support daily operations—all while delivering excellent customer service with a solutions-first mindset. You’ll thrive in a dynamic environment where no two days are the same, and unexpected challenges are the norm. If you're technically savvy, organized, and love helping people solve problems, this could be the perfect fit. Key Responsibilities Provide first-line support for hardware, software, and network issues via our internal ticketing system Diagnose and resolve technical problems; escalate complex cases when needed Monitor and maintain systems, backups, and scheduled tasks for s

Emerge is seeking a Help Desk Support Specialist for our client, a consumer healthcare company that focuses on product innovation and quality. The Help Desk Support Specialist reports directly to the Manager of Information Systems for daily assignments and operations. The Helpdesk Support Specialist will be responsible for providing technical support and assistance to end-users within the organization. This role involves troubleshooting hardware and software issues, resolving user inquiries, and ensuring optimal system performance. The Position requires experience in but not limited to Windows, MS-Office, MS-Exchange/Outlook,O365, Azure, Internet, MS-Defender and end user support. Responsibilities Respond to user inquiries and provide technical support via phone, email, or in-person. Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain computer systems and applications. Document and track issues using a ticketing system. Escalate complex issues

Overview: The IT Support Specialist/ Help Desk Support Specialist is responsible for providing technical support across hardware, software, and systems for employees. This role coordinates IT service delivery and collaborates with cross-functional teams to ensure seamless IT operations. The individual will serve as a key point of contact for escalated incidents, working both independently and collaboratively to resolve IT-related issues efficiently. Key Responsibilities: Resolve advanced technical issues escalated from Level 1 Service Desk. Provide guidance and support to Level 1 Service Desk team members as needed. Monitor and track ongoing issues to ensure timely responses and resolutions. Address and escalate IT requests related to custom applications, ensuring thorough follow-through. Serve as a backup for the internal support team, staying knowledgeable on all IT solutions. Inspire and motivate teams and stakeholders to take action without direct authority. Regularly update manage

Position Overview Responsible for the daily quality of the Service Desk Incident Management process, collaborating with the support groups to ensure swift resolution of incidents and fulfillment of the service requests. Provides first level support while helping with various tasks in the IT department. Required Skills & Qualifications 3+ years experience in a help desk environment, or customer service involving technology support preferred. ITIL / ITSM working practices related to Service Desk operations. Supporting tickets for enterprise applications Computer programs, including Microsoft Office suite of applications, Adobe Acrobat, Webex Meeting Center, Nice to Have Skills & Qualifications - Cloud based enterprise applications help desk support Day to Day (Essential Responsibilities): Answers and responds to all inbound calls and tickets from end-users for the company's IT Services and support. Handles end-user issues or requests with professional and customer first attitude. Utilize

Description Provide support for child welfare applications and initiatives. Responsibilities: Provide CONNECTIONS user support via in-person, email and telephone Provide direct, on-site instruction to individual users and small groups Provide instruction on newly released functionality Deliver presentations to line staff Monitor compliance with data entry requirements Review training materials Provide technical assistance with data warehouse Required Skills: 36 months of experience providing IT support to users. 36 months of experience providing implementation support services. 18 months of experience providing onsite systems support in a child welfare environment. 18 months of experience in training staff in a child welfare application. Bachelor's Degree

Helpdesk Analyst Located onsite in Elk Grove, CA (5 Days / Week ONSITE) Long term contract opportunity with the potential to go PERM with one of the largest Fortune 500 firms in the world. Phone, email and chat support. Technical Support, 5+ years, Is Required Mac OS X, 3-5 years, Is Required iOS 3-5 years, Is Required Network Support, 2+ years preferred

Shift\Hours: 1 Contractor for 3rd shift Sunday – Wednesday 12:30 am – 11:00 am Occasional temporary changes in shifts are possible to provide adequate coverage. Temporary changes will be coordinated with the contract employee first. When other shifts open, seniority is used to fill those shifts. The first month on the job will be dayshift (Monday – Friday, 8:00 am – 4:30 pm) to allow for training before moving to permanent shift days/time. Key Responsibilities: Main responsibility is to be the first contact for incoming help desk calls and create tickets. Troubleshoot problems with desktops, notebooks, Mobile Data Terminals, in-car video recorders, printers, network connectivity, other law enforcement technology, etc. Use remote tools to help fix hardware and software issues Collects data for support personnel and creates tickets for Tier 2 and above support. Performs other standard help desk and operational functions, including entering, executing, and monitoring production systems. A