Customer Support Salary at Jsx Inc BETA

Customer Support Specialist CellGate - Gold Key Support Team Join our elite customer support team at CellGate, where you'll provide top-tier support for our access control solutions to homeowners, property managers, and dealers. Essential Requirements: Strong customer service background Technical aptitude and willingness to learn Salesforce experience preferred Key Responsibilities: Guide customers through product activation and implementation Manage customer data and cases in Salesforce Provide support and troubleshooting Maintain detailed customer accounts and documentation Skills & Qualifications: Professional phone and email communication skills Strong problem-solving abilities Detail-oriented with excellent time management Basic software proficiency Ability to handle both customer support and onboarding of new client set-ups CellGate offers innovative access control solutions, and we're looking for someone who can deliver exceptional customer experiences in both Spanish and Englis

The Customer Support Representative II (CSR II) plays a pivotal role in ensuring customer satisfaction, retention, and loyalty. As a key member of our customer support team, you will be responsible for providing excellent service to our customers, resolving technical issues, and ensuring a positive customer experience. The Shifts available are from 8:00 AM to 5:00 PM, 4:00PM to 12:00 AM, & 12:00 AM to 9:00 AM CST. RESPONSIBILITIES/ESSENTIAL FUNCTIONS: Serves as the first point of contact for customers seeking technical assistance via phone, email, and computer chat. Answer inbound customer inquiries via phone, email, chat, or other communication channels in a professional and timely manner. Troubleshoot internet connection issues, identify problems related to service outages, slow speeds, and hardware configurations, and provide solutions or escalate issues to the technical support team. Performs remote troubleshooting through diagnostic techniques and pertinent questions. Provides tec

Job Description Job Description *** You must be in Dallas (Allen, Texas) and willing to be in the office a minimum of 3 days a week*** About Us: Paynada is a pioneering force in B2B payment technology services, committed to delivering innovative solutions tailored to our clients' evolving needs. With strategic partnerships, cutting-edge technologies, and a team of experts, we offer a diverse range of products and services, empowering businesses across the U.S. to seamlessly accept all payment types. Operating with the agility of a startup and backed by years of success and secure private financial support, we're dedicated to growing together and staying ahead in the industry. Position: Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Paynada offers innovative payment processing solutions to merchants. Paynada has put together a comprehensive package of products and services. Paynada delivers a consultative a

Job Description Job Description Job Description: As a Remote Customer Support Representative, you will serve as the first point of contact for customer inquiries, offering solutions and maintaining a positive customer experience. This fully remote role allows you to make a meaningful impact while working from the comfort of your home. Key Responsibilities: Respond to customer inquiries via phone, email, or chat. Assist with questions, account updates, and general concerns. Provide empathetic and clear communication to resolve issues. Maintain accurate and detailed records of interactions in our system. Collaborate with team members to ensure exceptional service delivery. What We Offer: Fully remote position with flexible scheduling. Comprehensive training and continuous support. Competitive pay A supportive and inclusive team environment. Qualifications: Previous experience in customer service or a related field. Strong communication and problem-solving skills. Ability to work independ

Job Description Job Description Job Description: As a Remote Customer Support Representative, you will serve as the first point of contact for customer inquiries, offering solutions and maintaining a positive customer experience. This fully remote role allows you to make a meaningful impact while working from the comfort of your home. Key Responsibilities: Respond to customer inquiries via phone, email, or chat. Assist with questions, account updates, and general concerns. Provide empathetic and clear communication to resolve issues. Maintain accurate and detailed records of interactions in our system. Collaborate with team members to ensure exceptional service delivery. What We Offer: Fully remote position with flexible scheduling. Comprehensive training and continuous support. Competitive pay A supportive and inclusive team environment. Qualifications: Previous experience in customer service or a related field. Strong communication and problem-solving skills. Ability to work independ

POSITION SUMMARY The Operations and Customer Support Specialist will be responsible for ensuring smooth operational processes while delivering exceptional customer service. This role combines operational tasks such as client onboarding with direct customer engagement and ongoing support to enhance overall efficiency and client satisfaction. The ideal candidate will be detail-oriented, possess strong communication skills, and be committed to providing high-quality support. KEY RESPONSIBILITIES Operations Support: Create customer implementation materials (timelines, communications, process documents, etc.) and track progress of implementation to the project timelines. Coordinate with various departments to streamline workflows and enhance productivity. Assist in the day-to-day operations of the organization, ensuring all company and customer processes run efficiently. · Assist in the daily operations of the office, including managing hardware purchases, supplies, and inventory. Schedulin

Virtual Customer Contact Center Support Representative Are you ready to work from anywhere and be a key player in providing top-notch customer service? TRC is looking for enthusiastic and self-motivated individuals to join our client's fully virtual team as Customer Contact Center Support Representatives. If you're passionate about connecting with people, solving problems, and helping customers with their needs—all from the comfort of your own space—we want to hear from you! About the Role: As a Virtual Customer Contact Center Support Representative, you'll be the friendly voice answering inbound calls, assisting with order placements, and ensuring our customers feel valued every step of the way. You'll also have the opportunity to upsell and cross-sell products, providing solutions that exceed expectations. What You'll Do: Answer Inbound Calls: Engage with customers for order placements, inquiries, and support. Upsell & Cross-Sell: Offer additional products and solutions tailored to c

Job Description Job Description We have full-time openings available immediately in our Customer Support department for career-focused individuals with incredible people skills. We provide equal opportunities and full training to all of our employees regardless of their prior experiences and education. This position is not any old entry-level opening - this is a career opportunity designed to expand your knowledge and professional growth in sales, client-facing, and customer support. Our top tier clients admire the personalized approach we deliver to each and every customer. What's In It For You? Job Security and Stability (Essential Business) Holidays and Sundays Off High Income Potential No More Late Nights Full-Time Hours Available Motivating Work Culture Limitless Growth Potential Our primary focus is on maintaining a diverse, collaborative, and fun work culture for our team. As part of our dynamic team, you'll play a pivotal role in assisting with the execution of customer acquisi