Customer Service Manager Salary at John Betlem Heating & Cooling Inc BETA

How much does a John Betlem Heating & Cooling Inc Customer Service Manager make?

As of April 2025, the average annual salary for a Customer Service Manager at John Betlem Heating & Cooling Inc is $82,775, which translates to approximately $40 per hour. Salaries for Customer Service Manager at John Betlem Heating & Cooling Inc typically range from $73,948 to $92,651, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

John Betlem Heating & Cooling Inc Overview

Website:
johnbetlem.com
Size:
25 - 50 Employees
Revenue:
$10M - $50M
Industry:
Construction

John Betlem Heating and Cooling, Inc. is a customer-focused heating and air-conditioning company that was originally started in 1941. Located in Rochester, NY, we employ highly trained people whose goal is to make our company the best service company in Monroe County and surrounding areas. Our company specializes in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings just like yours. We take special pride in the craftsmen we train and employ--a fact you'll notice immediately in the attitude and integrity they bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. Should we make a mistake, we will do everything in our power to correct it to your satisfaction. From the professionalism of our sales engineers, to the dedication of our field personnel, we are dedicated to delivering the best to you. We take our responsibility very seriously when you place your trust in us. We pledge to always tell you up front what your cost will be to complete your job correctly. We make it a point to go over any details or limitations of the proposed system that will affect your enjoyment of the end result. You are told exactly what to expect up front. We back this philosophy with our exclusive written guarantee when choosing John Betlem Heating and Cooling, Inc. to contract your job: "If at any time during the first year of installation, you are not 100% satisfied with the performance of the equipment, our service or even our people, we will, within 30 days of your request, remove the system and cheerfully refund the entire amount of the contract." Compare our guarantee with the limitations, fine print and exclusions other companies tend to use to back their work today. Others will typically guarantee only the functionality of the equipment--not your satisfaction with the process or that the finished job lives up to your expectations. This is why John Betlem Heating and Cooling, Inc. continues growing with more ...

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What Skills Does a person Need at John Betlem Heating & Cooling Inc?

At John Betlem Heating & Cooling Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Success: Customer success is a method for ensuring customers reach their desired outcomes when using an organization's product or service.
  3. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  4. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  5. Coaching: Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.

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Check more jobs information at John Betlem Heating & Cooling Inc

Job Title Average John Betlem Heating & Cooling Inc Salary Hourly Rate
2 Manager, Inventory & Warehouse $79,281 $38
3 Service Manager $124,560 $60
4 Field Service Technician $49,963 $24
5 Supervisor, Customer Service $62,634 $30
6 Training Specialist $49,047 $24
7 Controller $209,300 $101
8 President $699,257 $336
9 Sales $51,675 $25
10 Manager, Human Resources $98,864 $48
11 Manager, Warehouse $79,281 $38
12 Service Technician $48,300 $23

Hourly Pay at John Betlem Heating & Cooling Inc

The average hourly pay at John Betlem Heating & Cooling Inc for a Customer Service Manager is $40 per hour. The location, department, and job description all have an impact on the typical compensation for John Betlem Heating & Cooling Inc positions. The pay range and total remuneration for the job title are shown in the table below. John Betlem Heating & Cooling Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $82,775 look to you?

FAQ about Salary and Jobs at John Betlem Heating & Cooling Inc

1. How much does John Betlem Heating & Cooling Inc pay per hour?
The average hourly pay is $40. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at John Betlem Heating & Cooling Inc?
According to the data, the highest approximate salary is about $92,651 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at John Betlem Heating & Cooling Inc?
According to the data, the lowest estimated salary is about $73,948 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.