Customer Care Specialist Salary at Joe Cotton Ford BETA

Job Description Job Description Job Summary We are seeking a Customer Care Specialist to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Provide exceptional customer service via inbound and outbound calls Perform data entry tasks accurately and efficiently Analyze customer inquiries and provide appropriate solutions Generate sales leads and schedule service calls based on customer and technician availability Process payments and resolve billing concerns Maintaining records via internal system for accuracy with a focus on details Provide general quotes for service requests and timely follow-up on inquiries Stay informed about industry trends, company policies, and new products Support special rep

Job Description IAA, an RB Global Inc. company,. is seeking a Buyer Care Specialist to join our team on site in Westchester, IL. Here at IAA, excellent customer service is at our core. That's why our Buyer Care Specialist play such a meaningful role in the operation of our service centers. Buyer Care Specialist embody our "team player" values, by providing an outstanding experience for our internal and external customers through various communication channels helping IAA focus on business and branch growth. It's important that our support teams are available when our buyers need them most, as such, our Specialists will require flexible availability to work an assigned 5 day work schedule within our hours of operation: Monday- Friday (6am-7:30pm CST) and Saturdays (8am-5pm CST). Responsibilities Provide customer support for all customers, external and internal Responsible for registering prospective buyers, verifying documents meet IAA requirements and applicable state laws Responsible

nVenia, a member of the Duravant family of operating companies, is a manufacturer and supplier of integrated solutions and packaging equipment machinery. With over 300 years of combined experience, our long-standing brands of Arpac, Fischbein, Hamer and Ohlson serve end customers in the consumer-packaged goods, food and beverage, industrial, and other markets. The Customer Service Rep (CSR) is responsible for providing customer service excellence with every customer interaction.The CSR will assist customers to identify the correct part and/or solution for their needs (equipment), sell the solution and process the orders for prompt delivery. They will work with a sense of urgency to follow up on open quotes, process customer quotes and orders, and work cross functionally with various teams (such as engineering or field service) to provide assistance where necessary. ESSENTIAL RESPONSIBILITIES Responsible for delivering a personalized customer experience by understanding customer needs,

Job Description Job Description Objective / Accountability: To meet customer expectations by providing value-added customer service support to external and internal customers to achieve companywide goals. Function / Corresponding Tasks: Customer Service and Sales: Learn and understand ROSS functionality Provide friendly and open communication with external and internal customers Answer phone calls in a professional and friendly manner Process orders, quotes, and customer requests in a timely and accurate way via phone and email Maintain and contribute to a positive work environment and attitude Provide efficient and knowledgeable service Coordinate with inventory, shipping, and accounting for smooth flow of customer orders and accounts Continually maintain current information in customer data base and open customer accounts with accurate account information Continually update knowledge of products, industry, and customers Work with potential and existing customers by answering product

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsi Service Advisor, Customer Service, Automotive, Advisor, Customer Care, Customer Engagement, Retail

Job Description Job Description JOB OVERVIEW: This position is primarily responsible for providing effective customer service for our internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. This position will work as part of the dental team, and in the role, interact with other departments to provide a seamless service experience to our clients. The Customer Service Rep must be a highly-motivated individual who is eager to accept additional responsibilities when needed. This position is located onsite at our Hoffman Estates, IL office. ESSENTIAL FUNCTIONS: Provide thorough, accurate and ethical customer service support to our clients Develop and maintain strong relationships with clients and team members Answer and respond to calls and emails daily while consistently providing quality service, accurate information, solutions, and follow-through

Job Description Job Description As a Customer Care Specialist, you will be integral part of the wholesale flower bulb distribution with DeVroomen. Our primary customers are landscape contractors, professional growers, and garden centers. The Customer Care Specialist will be responsible for entering data, managing customer service issues, and participating in the in-house sales efforts. The ideal candidate will need to possess a positive attitude and be customer service oriented, have strong communication skills, and enjoy talking to people daily. Responsibilities and Duties: Acquire full knowledge of all DeVroomen Programs Manages main phone line and transfers calls Work with customers to resolve issues Collaborate with Production Team to resolve issues Follow up with existing customers to build relationships and upsell on our products Communicate with sales staff and customers about orders (sold out, quantity change, etc.…) Maintain updated records Prepare and mail bid books and other

Job Description Job Description Seeking a Customer Care Specialist to provide a comprehensive service in a high performance, customer-focused environment. Job Duties Order to invoice experience in B2B environment utilizing ERP System Assist customers with placing orders, providing quotes or providing order status over the phone or via email. Resolve customer concerns such as product search, pricing and invoicing discrepancies, and facilitate returns. Assist in managing our shared customer support inbox (Front email system) for our Foundation and Review accounts: Order entry, order status updates, and quick quotes Redirects unassigned emails to appropriate team member or dedicated customer care representative and manages the account assignments as needed. Assists with data updates for the department. Assists with automated order optimizations and set ups. Enter complaints and credits and follow through with warehouse personnel and accounting team to resolution. Assist with onboarding ne