Technology Support Specialist Salary at Infosys Technology BETA

Summary: This employee’s primary job duty is to provide on-site support to the office personnel including software and hardware assistance for desktop, laptop and remote access. Please keep in mind that we are a relatively small organization and flexibility is important, including possible work assignments outside the confines of this description. Responsibilities to include but are not limited to: Provide support for legal specific software and Microsoft Office 365 (Outlook, Word ,Excel and PowerPoint) Hardware support for desktops, Laptops, Printers, and mobile devices such as iPhones, including configuring and troubleshooting. Assist with Imaging desktop and laptops, installing software and configure for new users. Proficient in providing helpdesk support through remote assistance, phone support, and on-site desk-side assistance. Respond to incidents and technical service requests as they arise. Diagnose hardware issues and contact warranty support for repair. Take ownership of tick

Position Type: Technology/Computer Technician Date Posted: 4/9/2025 Location: Minooka Junior High District: Minooka CCSD #201 Attachment(s): Job Description

*THIS POSITION HAS TWO OPENINGS* Overview: TWO IT Support Specialists will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers’ environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Department: Managed Services Schedule 9am - 5pm EST Monday to Friday Fully remote Location: Orlando, FL Experience 2 years (minimum) in a technical support role Experience providing customer support Experience in 24x7x365 Managed Services preferred Expe

Help Desk Analyst Harrisburg, PA Onsite Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM – 4:30AM or 8:30AM to 5PM whichever of those two shifts they want. They may come into the office while they are in training though and once they get up to speed, then will be put in the telework mix. The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins, resets and assistance getting through applications and escalating tickets to tier two when necessary. There is no wiring, hooking up or unhooking anything, no remote access nothing like that. The Call Center Analyst analyzes and troubleshoots business application support problems and applies his or her understanding of computer software and hardware products and application services to resolve user problems. Role Description: • Receives telephone calls and e-mails from users having problems using business application or inquiring how to

Title: IT Support Specialist Location: San Francisco, California (ONSITE) Technology Top Skills: Mac OS, Okta, Google Meet, Google Workspace, Zoom, Slack, Office 365, Azure AD Robert Half is looking for an IT Support Specialist in San Francisco, California. The IT Specialist will assist in meeting the organizations’ IT needs and will be responsible for the day to day operational activities of help desk Support, with general understanding of network administration, server, and systems. The ideal candidate will provide top-tier support to our executives and ensure excellent customer service throughout the company. Apply for this position today if you think you are a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment. Submit your application for this exciting opportunity! Essential Duties: Deliver white-glove support to executives, effectively prioritizing tasks in a high-demand environment. Build a

Technology Support Specialist # Part-Time Honolulu, HI 96813 ONSITE 03+ Months Contract with extn Pay Rate: $41/hr on w2 Description: OSTS Onsite - Honolulu, HI - Part-Time Contractor (3 days 24 hours weekly) This will be a 24-hour weekly contractor (weekday hours/days to be determined by Manager. However, if there are network outages or weekend/afterhours support needed, the hours may be adjusted or increased, The Technology Support Specialist I performs daily routine technical support. This professional consults with the supervisor for task prioritization and effectively apply technical knowledge. This individual also specializes in one or more areas, including support center/technology support, networking, telecommunications, help desk, and technology certification. The Technology Support Specialist I assists others in the technology department, as needed. Under direct supervision, provide after-hours service for escalated issues from the National Help Desk or supervisor. Assist wit

Hansen Talent Group is hiring a Technology Support Specialist I to work with a large enterprise in Columbia, SC. What you'll do: Actively resolve the day-to-day technical needs of customers by managing problems and solutions. Required Skills and Abilities: Strong customer service skills. Good problem solving skills. Able to provide technical advice, guidance, and informal training to customers using hardware and software programs. Understands basic technical problems and solutions in relation to the business environment. Proficient computer skills; able to maneuver through commonly used applications and systems used in the industry. Required: 1 year IT experience

Job Title: Technology Support Specialist Position type: Contract role with rolling extensions Location: Dallas, TX Pay rate :$31/hr on w2 Job summary:- AV technology support experience is a plus (Microsoft Surface Hub, Crestron, Condecos, Microsoft Teams Rooms, Video Conferencing The On-site Technology Support (OSTS) Technician provides high-level technical support, guidance and advice to EY personnel in one or more of the following areas: networking, telecommunications, and/or high-level technical support - in accordance with Firm policy. The candidate should have a background performing in person support in a highly professional environment and possess very strong customer interfacing skills. Responsibilities (include but not limited to): Act as a sub-area or national resource in On-site (OSTS) applying technical knowledge to develop and implement solutions to complex technology issues. Laptop troubleshooting, maintenance and administration. Apple MacBook support and troubleshooting.