Director, Customer Care Salary at Igen BETA

How much does an Igen Director, Customer Care make?

As of April 2025, the average annual salary for a Director, Customer Care at Igen is $139,451, which translates to approximately $67 per hour. Salaries for Director, Customer Care at Igen typically range from $122,481 to $155,403, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
igentax.com
Size:
<25 Employees
Revenue:
$5M - $10M
Industry:
Business Services

IGEN provides the most complete, robust, and customizable motor fuel excise tax software available. We've leveraged our extensive industry experience to design a suite of tools that gives you complete flexibility to create custom workflows which enable you to import and cleanse your data, harmonize with master data, perform extensive validations, and handle all of your compliance reporting and filing. Our tools let you use your data, your way.

See similar companies related to Igen

What Skills Does a person Need at Igen?

At Igen, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  2. Planning: An act or process of making or carrying out plans. Establishment of goals, policies, and procedures for a social or economic unit city planning business planning.
  3. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  4. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  5. Analysis: Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.

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Check more jobs information at Igen

Job Title Average Igen Salary Hourly Rate
2 Director, Client Experience $125,521 $60
3 Sales Development Representative $24,896 $12
4 Software Engineer $98,175 $47
5 Software Engineer Team Lead $125,553 $60
6 Business Analyst $82,345 $40
7 Business Development Director $162,917 $78
8 Director, Technology $162,264 $78
9 Tax Analyst $52,526 $25
10 Administrative Assistant $42,386 $20
11 Business Development $66,433 $32
12 Director, Sales & Business Development $162,917 $78

Hourly Pay at Igen

The average hourly pay at Igen for a Director, Customer Care is $67 per hour. The location, department, and job description all have an impact on the typical compensation for Igen positions. The pay range and total remuneration for the job title are shown in the table below. Igen may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $139,451 look to you?

FAQ about Salary and Jobs at Igen

1. How much does Igen pay per hour?
The average hourly pay is $67. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Igen?
According to the data, the highest approximate salary is about $155,403 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Igen?
According to the data, the lowest estimated salary is about $122,481 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.