It Help Desk Technician Salary at Horizon Family Medical Group BETA

How much does a Horizon Family Medical Group It Help Desk Technician make?

As of April 2025, the average annual salary for an It Help Desk Technician at Horizon Family Medical Group is $57,604, which translates to approximately $28 per hour. Salaries for It Help Desk Technician at Horizon Family Medical Group typically range from $52,492 to $63,238, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Horizon Family Medical Group Overview

Website:
horizonfamilymedical.com
Size:
100 - 200 Employees
Revenue:
$5M - $10M
Industry:
Healthcare

Horizon Family Medical Group is committed to providing the highest quality care to our patients and their families. We participate in a variety of nationally recognized programs that help us improve care delivery to our patients. These programs focus on providing higher quality care more efficiently and at a lower cost. By participating in these programs and striving to ensure we provide the best care possible, Horizon Family Medical Group is able to continually improve the way we deliver care and better engage patients and families in their care.

See similar companies related to Horizon Family Medical Group

What Skills Does a person Need at Horizon Family Medical Group?

At Horizon Family Medical Group, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  2. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.
  5. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.

Related Jobs

Sevita
Augusta , NJ

REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Direct Support Professional $19.25 per hour Group Home Location - Augusta, NJ 07822 THRIVE AS A CAREGIVER AT SEVITA. EACH DAY, YOU’LL Be proud of rewarding work helping people grow, learn, and live well Develop real, meaningful relationships with the individuals you serve Experience ownership and trust from your leaders to do what’s right for participants Take initiative to help participants be part of the community and enjoy their favorite activities Support participants with developmental goals like budgeting, exercise, and nutrition You’ll assist people with their personal hygiene and su


Sponsored
4/26/2025 12:00:00 AM
Sevita
Hopatcong , NJ

REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Direct Support Professional $19.25 per hour Group Home Location: Hopatcong, NJ 07843 THRIVE AS A CAREGIVER AT SEVITA. EACH DAY, YOU’LL Be proud of rewarding work helping people grow, learn, and live well Develop real, meaningful relationships with the individuals you serve Experience ownership and trust from your leaders to do what’s right for participants Take initiative to help participants be part of the community and enjoy their favorite activities Support participants with developmental goals like budgeting, exercise, and nutrition You’ll assist people with their personal hygiene and s


Sponsored
4/26/2025 12:00:00 AM
Dave & Buster's, Inc.
Pelham , NY

Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Pr


Sponsored
4/24/2025 12:00:00 AM
EMI Industries LLC
Boonton , NJ

Job Type Full-time Description Position Overview: The Refrigeration Support Technician will work with refrigeration engineering and production staff on the assembly, wiring, brazing, evacuation, and charging of a variety of refrigeration products used in commercial refrigeration applications. This position will also work directly with our engineering team, creating BOM for production and external support through field service channels providing technical support. Essential Job Functions: Follows safe work practices and accident prevention procedures. Maintains a neat and orderly work area and accurate part and tool inventory. Maintains productivity levels in accordance with company standards. Provides technical support for our customers and other technicians. Consults with the manufacturing and quality department on necessary changes to our displays. Possesses an overview and understanding of our client's specifications; offers guidance to the regional contract teams; ensures good prac


Sponsored
4/24/2025 12:00:00 AM
Excelforce
Chester , NY

Description We are a full Payroll/Time & Attendance/HR provider, companies will outsource their payroll processing to us and use our online platform to process payroll, Time & Labor Management, and for employee HR maintenance. Job Description: We are looking for an HR Implementation Specialist, with experience in HR and project management, technical background is a plus. Experience in working with payroll platforms is a huge plus. Knowledge of HR basics, ACA, and recruitment processes is a must. You will be tasked with developing implementation plans and configuring new accounts, customizing the system to match the specifications required. The job requires to be very detail-oriented, solution-driven, being able to work under pressure and keep the positive attitude. Requirements Requirements: An ideal candidate must have a direct HR experience, eager to learn new aspects of HR Implementation, and has a strong desire to excel his/her carrier in HR. •2-5 years of HR experience is required


Sponsored
4/24/2025 12:00:00 AM
Sevita
Kenvil , NJ

REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. DIRECT SUPPORT PROFESSIONAL CAREGIVER $19.25 per hour Group Home Location - Roxbury, NJ 07847 Part Positions Positions Available THRIVE AS A CAREGIVER AT SEVITA. EACH DAY, YOU’LL Be proud of rewarding work helping people grow, learn, and live well Develop real, meaningful relationships with the individuals you serve Experience ownership and trust from your leaders to do what’s right for participants Take initiative to help participants be part of the community and enjoy their favorite activities Support participants with developmental goals like budgeting, exercise, and nutrition You’ll ass


Sponsored
4/24/2025 12:00:00 AM
Universal Technical Resource Services, Inc.
Dover , NJ

Universal Technical Resource Services, Inc. (UTRS) is currently seeking IT Support Technician to join our team! At UTRS, we enjoy the benefits of working in a collaborative environment of close-knit team members. As a company, we provide a wide range of leading-edge engineering, management, and digital services to the public and private sectors. We are looking for someone that will support our mission to consistently deliver creative, high-quality, technology-based services to our customers on time and within budget. This position will provide technical support and assistance to computer users. Responsibilities include troubleshooting, diagnosing, and resolving software, hardware, and network problems users encounter. This position is located at Picatinny Arsenal. What will you be doing? This position will be a key member of the QESA OSE team. Duties include: Install, diagnose, repair, maintain and upgrade all PC hardware and equipment to ensure optimal workstation performance. Trouble


Sponsored
4/22/2025 12:00:00 AM
Worldwide TechServices
East Hanover , NJ

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines an


Sponsored
4/22/2025 12:00:00 AM

Check more jobs information at Horizon Family Medical Group

Job Title Average Horizon Family Medical Group Salary Hourly Rate
2 Family Nurse Practitioner $121,495 $58
3 Laboratory Assistant $93,542 $45
4 Lpn $53,071 $26
5 Medical Doctor $229,068 $110
6 Medical Laboratory Technician $48,974 $24
7 Office Supervisor $72,146 $35
8 Pulmonologist $299,924 $144
9 Billing Representative $43,272 $21
10 IT Support Specialist $102,987 $50
11 Medical Assistant $39,930 $19
12 Medical Per Diem Receptionist $39,263 $19

Hourly Pay at Horizon Family Medical Group

The average hourly pay at Horizon Family Medical Group for an It Help Desk Technician is $28 per hour. The location, department, and job description all have an impact on the typical compensation for Horizon Family Medical Group positions. The pay range and total remuneration for the job title are shown in the table below. Horizon Family Medical Group may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $57,604 look to you?

FAQ about Salary and Jobs at Horizon Family Medical Group

1. How much does Horizon Family Medical Group pay per hour?
The average hourly pay is $28. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Horizon Family Medical Group?
According to the data, the highest approximate salary is about $63,238 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Horizon Family Medical Group?
According to the data, the lowest estimated salary is about $52,492 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.