Supervisor, Customer Service Salary at Henry County Water Authority BETA

How much does a Henry County Water Authority Supervisor, Customer Service make?

As of April 2025, the average annual salary for a Supervisor, Customer Service at Henry County Water Authority is $67,790, which translates to approximately $33 per hour. Salaries for Supervisor, Customer Service at Henry County Water Authority typically range from $60,197 to $76,267, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Henry County Water Authority Overview

Website:
hcwa.com
Size:
25 - 50 Employees
Revenue:
$10M - $50M
Industry:
Energy & Utilities

The Henry County Water Authority (HCWA) is committed to its fundamental objective as a public utility: to provide and protect an adequate water supply and system, which includes wastewater collection and treatment, of the highest quality, while meeting or exceeding all regulatory requirements as economically possible and in an environmentally-sound manner, for the growing residential, commercial and industrial needs of Henry County.

See similar companies related to Henry County Water Authority

What Skills Does a person Need at Henry County Water Authority?

At Henry County Water Authority, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  5. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.

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Check more jobs information at Henry County Water Authority

Job Title Average Henry County Water Authority Salary Hourly Rate
2 Accounts Payable $44,465 $21
3 Customer Service Representative $34,445 $17
4 GIS Analyst $79,609 $38
5 HR Generalist $68,493 $33
6 Manager, Human Resources $107,002 $51
7 Manager, Security $98,216 $47
8 Division Manager $122,585 $59
9 Employee Development Coordinator $46,086 $22
10 Engineering Technician $78,299 $38
11 Environmental Compliance Coordinator $98,847 $48
12 Project Manager $103,656 $50

Hourly Pay at Henry County Water Authority

The average hourly pay at Henry County Water Authority for a Supervisor, Customer Service is $33 per hour. The location, department, and job description all have an impact on the typical compensation for Henry County Water Authority positions. The pay range and total remuneration for the job title are shown in the table below. Henry County Water Authority may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $67,790 look to you?

FAQ about Salary and Jobs at Henry County Water Authority

1. How much does Henry County Water Authority pay per hour?
The average hourly pay is $33. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Henry County Water Authority?
According to the data, the highest approximate salary is about $76,267 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Henry County Water Authority?
According to the data, the lowest estimated salary is about $60,197 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.