Universal Service Representative Salary at Frontwave Credit Union BETA

How much does a Frontwave Credit Union Universal Service Representative make?

As of April 2025, the average annual salary for an Universal Service Representative at Frontwave Credit Union is $101,559, which translates to approximately $49 per hour. Salaries for Universal Service Representative at Frontwave Credit Union typically range from $88,926 to $115,098, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Frontwave Credit Union Overview

Website:
pmcu.com
Size:
25 - 50 Employees
Revenue:
$5M - $10M
Industry:
Financial Services

About Frontwave Credit Union Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, and San Bernardino Counties. Frontwave Credit Union provides a portfolio of financial products and services including checking and savings accounts, auto loans, mortgage loans, credit cards, home equity loans, and financial planning. Forged in 1952 as Camp Pendleton Federal Credit Union in Oceanside, California, Frontwave has grown from 8 civil service employee members and $40 in assets to more than 100,000 members and more than $900 million in assets. Frontwave Credit Union is continuously recognized as a best place to work in Southern California, winning the Peter Barron Stark Award for Workplace Excellence again in 2019.

See similar companies related to Frontwave Credit Union

What Skills Does a person Need at Frontwave Credit Union?

At Frontwave Credit Union, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Outside Sales: Outside sales refer to the sales of products or services by sales personnel that physically go out into the field to meet with prospective customers.
  3. Presentation: Presentation conveys information from a speaker to an audience. Presentations are typically demonstrations, introduction, lecture, or speech meant to inform, persuade, inspire, motivate, build goodwill, or present a new idea/product.
  4. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
  5. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

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Check more jobs information at Frontwave Credit Union

Job Title Average Frontwave Credit Union Salary Hourly Rate
2 Collections Manager $93,895 $45
3 Learning & Development Specialist $78,548 $38
4 Senior Vice President & Chief Financial Officer $373,161 $179
5 Teller II $30,761 $15
6 Accounting Specialist $52,799 $25
7 Branch Supervisor $75,686 $36
8 Executive Assistant $74,166 $36
9 PC Technician $51,142 $25
10 Manager, Accounting $104,612 $50

Hourly Pay at Frontwave Credit Union

The average hourly pay at Frontwave Credit Union for an Universal Service Representative is $49 per hour. The location, department, and job description all have an impact on the typical compensation for Frontwave Credit Union positions. The pay range and total remuneration for the job title are shown in the table below. Frontwave Credit Union may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $101,559 look to you?

FAQ about Salary and Jobs at Frontwave Credit Union

1. How much does Frontwave Credit Union pay per hour?
The average hourly pay is $49. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Frontwave Credit Union?
According to the data, the highest approximate salary is about $115,098 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Frontwave Credit Union?
According to the data, the lowest estimated salary is about $88,926 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.