Supervisor, Customer Support Salary at Freightquote BETA

How much does a Freightquote Supervisor, Customer Support make?

As of December 2024, the average annual salary for a Supervisor, Customer Support at Freightquote is $78,929, which translates to approximately $38 per hour. Salaries for Supervisor, Customer Support at Freightquote typically range from $69,947 to $89,071, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Freightquote Overview

Website:
freightquote.com
Size:
1,000 - 3,000 Employees
Revenue:
$200M - $500M
Industry:
Transportation

Freightquote makes moving freight easy. We even give you the freedom to choose the way you ship. Our online self-service tools will simplify the entire process for you. Or, our dedicated experts will move your freight. The choice is yours. Either way, we make it easy to compare competitive rates and transit times from reliable contract carriers, book and track shipments and create BOLs. You can do it all on one intuitive websiteor you can have us do it for you.Founded in 1998, we have earned our customers trust to move more than one million shipments each year. With us, you also benefit from the reliability and resources of global 3PL powerhouse C.H. Robinson.This is one of the best places for you to stay current on trending logistics and supply chain topics as well as company updates. We appreciate your participation and welcome engaging conversation. Every comment that is posted will be reviewed. We encourage feedback, good or bad, and will take each comment seriously and use it to improve. We will respond to each comment as we see fit, and provide as much help as we can where it is needed. We value your contributions to our LinkedIn page, but we do have the right to remove any comment that is offensive, defamatory, deceptive, a solicitation or spam. We also have the right to ban any user who contributes to these kind of postings. We will work hard to monitor each post to ensure that these rules are being followed.

See similar companies related to Freightquote

What Skills Does a person Need at Freightquote?

At Freightquote, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  5. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.

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Check more jobs information at Freightquote

Job Title Average Freightquote Salary Hourly Rate
2 Senior Logistics Coordinator $59,216 $28
3 Senior Marketing Manager $98,081 $47
4 Senior Pricing Analyst $79,052 $38
5 Senior Solutions Analyst $108,019 $52
6 Software Development Consultant $150,374 $72
7 Software Engineer II $102,891 $49
8 Supervisor, Business Intelligence $163,264 $78
9 Technology Senior Recruiter $83,767 $40
10 Operations Representative $51,654 $25
11 Sales $65,119 $31
12 Sales Account Representative $106,565 $51

Hourly Pay at Freightquote

The average hourly pay at Freightquote for a Supervisor, Customer Support is $38 per hour. The location, department, and job description all have an impact on the typical compensation for Freightquote positions. The pay range and total remuneration for the job title are shown in the table below. Freightquote may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $78,929 look to you?

FAQ about Salary and Jobs at Freightquote

1. How much does Freightquote pay per hour?
The average hourly pay is $38. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Freightquote?
According to the data, the highest approximate salary is about $89,071 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Freightquote?
According to the data, the lowest estimated salary is about $69,947 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.