Customer Service Manager Salary at Enoteca La Storia BETA

Job Description Job Description BASIC FUNCTION The Customer Service Representative reports directly to the Customer Care Manager as part of the Commercial Operations Team. The position will require direct communication with customers, the sales team, logistics personnel, as well as, inter-departmental communication. The CSR will be heavily involved with various systems for data entry and customer management to achieve high level customer satisfaction. NATURE AND SCOPE Key responsibilities include the following: · Interface with customers via phone, email and in person to provide overall customer satisfaction. · Accurate and timely processing of customer orders to ensure satisfaction. · Promptly respond to customer inquiries regarding product, service and account. · Handle and resolve customer complaints in a professional manner. · Obtain and evaluate all relevant information to handle product inquiries. · Provide pricing, service and delivery information to customers in a timely manner

About Us: AZAZIE stands as the leading direct-to-consumer (DTC) e-retailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options. Job Summary: Azazie is looking for a self motivated and driven Customer Service Representative to join our growing team! In this role you will be responsible for providing a positive and efficient customer experience by educating customers on product knowledge, policies and services. We are seeking out top talent candidates that are highly engaged with our customers by productively providing the solutions in re

Job Description Job Description About The Role: The Customer Service Rep has responsibility for pre/post sales and logistics support to Independent Sales Representatives, Distributors, and Customers, and work with Production/warehouse to communicate delivery schedules to customers, answer general Inquiries, and supporting our Business Development Managers (BDMs) in the field to achieve total customer satisfaction and build customer relationships. What You'll Do: Responsible for much of the order fulfillment process including but not limited to order-related information requests, communicating delivery schedule, and coordination with other departments to ensure the company provides an accurate and high standard of delivery and customer service. Respond to high volume of inquiries via e-mail or phone from business development managers, sales representatives, and customers regarding pricing, product features, product availability, company policies, and post sales issues. Administer and en

Job Overview: We are looking for a motivated individual eager to join a dynamic small business. As a Customer Service/Customer Management Specialist, you will play a vital role in the company’s success. You will handle customer service and be responsible for managing customer relationships. Our client views this role as the lifeblood of their business, where you will support daily operations and serve as the company’s voice when interacting with customers. Key Responsibilities: Communicate with customers via phone, email, and chat. Provide clear and knowledgeable responses to clients throughout the entire customer journey. Collaborate effectively with team members in a fast-paced environment. Perform data entry across various platforms such as Zoom, Google Calendar, and CRMs. Qualifications: 1–3 years of relevant work experience in customer service or a related field. Excellent phone etiquette, along with strong verbal, written, and interpersonal communication skills. Strong multitaski

Job Description Job Description The future of Transportation is here and this is your chance to be a part of it! It is time to take your guest services and operations management skills to the next level.Autonomous Vehicles? YES! Robot Ai? YES! In this role you will be the human partner to the robot AI, providing an amazing support experience that ensures the success of all customer interactions utilizing a ROBO-TAXI service provided by an on-demand, AUTONOMOUS RIDE-HAILING Company. Please see below for applicant requirements and details and if qualified apply now! Please note: Problem solving experience while working directly with customers over the phone or through chat is required for this position. This is a management level opportunity with a highly technical company- Experience as an Instructor or Lead within a customer-facing team, or equivalent management/leadership experience and basic QA testing experience is strongly preferred. Please ensure you meet all required qualificatio

Job Description Job Description The future of Transportation is here and this is your chance to be a part of it! It is time to take your guest services and operations management skills to the next level.Autonomous Vehicles? YES! Robot Ai? YES! In this role you will be the human partner to the robot AI, providing an amazing support experience that ensures the success of all customer interactions utilizing a ROBO-TAXI service provided by an on-demand, AUTONOMOUS RIDE-HAILING Company. Please see below for applicant requirements and details and if qualified apply now! Please note: Problem solving experience while working directly with customers over the phone or through chat is required for this position. This is a management level opportunity with a highly technical company- Experience as an Instructor or Lead within a customer-facing team, or equivalent management/leadership experience and basic QA testing experience is strongly preferred. Please ensure you meet all required qualificatio

Job Description Job Description Reporting to our Customer Service Manager, we are seeking a Customer Service Representative to join our small but mighty team. In this role, you will be responsible for providing exceptional customer service and accurate sales order management, while surrounded by genuine people and great European products. Qualifications: · Post-Secondary Education preferred Minimum 2 years of experience in customer service, general administration, sales or other related fields Positive and professional demeanor Ability to build rapport with customers, both internal and external Strong written and verbal communication skills · Ability to prioritize and multi-task in a fast paced, frequent deadline environment Proficient in MSOffice Experience in the Specialty Food Distribution or a related industry an asset We offer a competitive hourly rate, a benefits package, and product tasting. We thank all applicants for their interest, however, only those selected for an intervie

Job Description Job Description We are looking for tenacious, self-motivated individuals that are well-versed in a customer-oriented environment and have a flawless reputation for putting the customer first. The mission of our Entry Level Customer Service Manager is to educate potential customers and donors about the non-profits that we work with and raise their respective profiles in the local community. We emphasize continuous learning and personal development, so there is always someone in your corner to support, help, and hold you accountable to your standards and goals. What are your day-to-day responsibilities as an Entry Level Customer Service Manager: Deliver an exceptional customer experience - ask questions to understand the customer's core values, encourage open communication and honesty, and provide donation opportunities Meet with customers daily and enter each interaction with the highest degree of courtesy, professionalism, and kindness Track and process new donations, b