Customer Care Salary at Duna-Usa Inc BETA

How much does a Duna-Usa Inc Customer Care make?

As of April 2025, the average annual salary for a Customer Care at Duna-Usa Inc is $31,495, which translates to approximately $15 per hour. Salaries for Customer Care at Duna-Usa Inc typically range from $28,448 to $34,635, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

DUNA-USA Inc Overview

Website:
dunagroup.com
Size:
<25 Employees
Revenue:
$5M - $10M
Industry:
MFG Durable

DUNA-USA Inc is part of a group of companies led by DUNA-Corradini S.p.A., established in 1957 and uncontested worldwide market leader for the production and development of FOAMS (polyisocyanurate foam (PIR) as well as polyurethane (PU) CHEMICALS, polyurethane systems for pouring and spraying adhesives and epoxy resins and EQUIPMENTS AND INSTRUMENTS supporting the production or application of Foams and Chemicals. Currently Duna USA Inc. manufactures rigid PU/PIR FOAMS in continuous production specifically designed for the American market and offering greatly improved performance. Oriented to serving various low and high density markets, the current domestic production of our foam range is between 1.8 lbs/cubic foot to 31 lbs/cubic foot. When founded in 2001, Duna USA Inc. was new only to the American domestic market. Our products have already been approved and used by leading American engineering companies on their international projects. The manufacturing facility in the USA has greatly enhanced our presence in the North American market. We have also established a stable presence in various classification institutions, including the ASTM C 16 committee responsible for the development of the thermal insulation standards. In this way, the Duna Group combines extensive European experience and an approach to factory management with great technology and business orientation in the typical "American style" resulting in an exciting experience of industrial life, strong exchange of technology and great possibilities of success.

See similar companies related to Duna-Usa Inc

What Skills Does a person Need at Duna-Usa Inc?

At Duna-Usa Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  3. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Duna-Usa Inc

Job Title Average Duna-Usa Inc Salary Hourly Rate
2 Customer Care Representative $35,668 $17
3 Estimator $61,030 $29
4 Fabrication Supervisor $83,417 $40
5 Receptionist $32,103 $15
6 Senior Sales Associate $62,610 $30
7 Application Process Engineer $77,739 $37
8 General Manager $121,153 $58
9 HR Generalist $62,626 $30
10 ICT System Administrator $73,475 $35
11 Manager, Materials $99,053 $48
12 Manager, Production $99,491 $48
13 Manager, Quality $96,919 $47

Hourly Pay at Duna-Usa Inc

The average hourly pay at Duna-Usa Inc for a Customer Care is $15 per hour. The location, department, and job description all have an impact on the typical compensation for Duna-Usa Inc positions. The pay range and total remuneration for the job title are shown in the table below. Duna-Usa Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $31,495 look to you?

FAQ about Salary and Jobs at Duna-Usa Inc

1. How much does Duna-Usa Inc pay per hour?
The average hourly pay is $15. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Duna-Usa Inc?
According to the data, the highest approximate salary is about $34,635 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Duna-Usa Inc?
According to the data, the lowest estimated salary is about $28,448 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.