Member Service Representative Salary at Cullman Electric Cooperative BETA

How much does a Cullman Electric Cooperative Member Service Representative make?

As of April 2025, the average annual salary for a Member Service Representative at Cullman Electric Cooperative is $33,255, which translates to approximately $16 per hour. Salaries for Member Service Representative at Cullman Electric Cooperative typically range from $31,048 to $36,296, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Cullman Electric Cooperative Overview

Website:
cullmanec.com
Size:
50 - 100 Employees
Revenue:
$10M - $50M
Industry:
Energy & Utilities

Cullman Electric Cooperative, Inc. provides electricity to members in Alabama. It offers prepaid electrical services; meter reading, billing, and customer services to water customers; security lighting services; and services to developers and contractors, and industrial and commercial customers. The company also provides home utility gift programs, power protection lease programs, generator financing, and Internet services. The company was founded in 1936 and is based in Cullman, Alabama.

See similar companies related to Cullman Electric Cooperative

What Skills Does a person Need at Cullman Electric Cooperative?

At Cullman Electric Cooperative, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
  3. Cash handling: Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
  4. Billing: Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.
  5. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

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Check more jobs information at Cullman Electric Cooperative

Job Title Average Cullman Electric Cooperative Salary Hourly Rate
2 Senior Accountant $77,440 $37
3 Accountant $77,440 $37
4 Administrative Assistant $45,848 $22
5 Controller $217,487 $105
6 Lineman $80,142 $39
7 Chief Executive Officer $726,610 $349
8 Communication Specialist $53,796 $26
9 Communications Specialist $102,696 $49
10 Manager, Information Technology $123,689 $59
11 Manager, Strategic Projects $99,519 $48
12 Senior Project Engineer $102,274 $49

Hourly Pay at Cullman Electric Cooperative

The average hourly pay at Cullman Electric Cooperative for a Member Service Representative is $16 per hour. The location, department, and job description all have an impact on the typical compensation for Cullman Electric Cooperative positions. The pay range and total remuneration for the job title are shown in the table below. Cullman Electric Cooperative may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $33,255 look to you?

FAQ about Salary and Jobs at Cullman Electric Cooperative

1. How much does Cullman Electric Cooperative pay per hour?
The average hourly pay is $16. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Cullman Electric Cooperative?
According to the data, the highest approximate salary is about $36,296 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Cullman Electric Cooperative?
According to the data, the lowest estimated salary is about $31,048 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.