Customer Service Representative Salary at Connexus Resource Group BETA

How much does a Connexus Resource Group Customer Service Representative make?

As of April 2025, the average annual salary for a Customer Service Representative at Connexus Resource Group is $31,097, which translates to approximately $15 per hour. Salaries for Customer Service Representative at Connexus Resource Group typically range from $27,974 to $34,342, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Connexus Resource Group Overview

Website:
connexusresourcegroup.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Financial Services

How will your company capture the lucrative new opportunities being created? The industry is evolving, moving well beyond mere labor cost arbitrage: clients today want to work with strategic partners who are innovative, flexible, and responsive. As the industry bifurcates into commodity and specialty segments, there are new opportunities for service providers who are proactive and collaborative. This specialty segment is highly attractive, growing faster, and it benefits from structural barriers. We believe that many competitors have not yet seen the opportunity in this nascent specialty niche, and that large, legacy players are not positioned to effectively compete in this segment. Paul Bedell has partnered with AEA Investors to build an industry-leading player in the specialty contact center outsourcing space. We formed an acquisition vehicle, Connexus Resource Group, and have successfully invested in the first of many attractive companies who are partnering with us to seize upon these opportunities. Together, we will build a $30M-$50M EBITDA multi-platform company, with a culture that values entrepreneurial spirit, collaboration, and customer centricity. Connexus Resource Group wants to invest in and partner with the leading players in North America who are defining this evolving industry of specialty contact centers. Our model is to create a centrally aligned, regionally led, and locally incentivized group. Were seeking to invest in leaders and provide them with access to capital, resources, best practices, and talent, that will help them to grow their business. We believe that our strategy ultimately creates formidable competitors that have more resources, capabilities, and diversity to win new business, and who can capture customers and market share faster by serving customers better. We believe in a relationship-driven approach to investing through partnering with exceptional management teams of middle market companies to help them build and improve their businesses. We connect our member companies ...

See similar companies related to Connexus Resource Group

What Skills Does a person Need at Connexus Resource Group?

At Connexus Resource Group, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  3. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Connexus Resource Group

Job Title Average Connexus Resource Group Salary Hourly Rate
2 Payment Processor $40,143 $19

Hourly Pay at Connexus Resource Group

The average hourly pay at Connexus Resource Group for a Customer Service Representative is $15 per hour. The location, department, and job description all have an impact on the typical compensation for Connexus Resource Group positions. The pay range and total remuneration for the job title are shown in the table below. Connexus Resource Group may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $31,097 look to you?

FAQ about Salary and Jobs at Connexus Resource Group

1. How much does Connexus Resource Group pay per hour?
The average hourly pay is $15. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Connexus Resource Group?
According to the data, the highest approximate salary is about $34,342 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Connexus Resource Group?
According to the data, the lowest estimated salary is about $27,974 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.