Senior Customer Service Representative Salary at Comcast Business BETA

How much does a Comcast Business Senior Customer Service Representative make?

As of April 2025, the average annual salary for a Senior Customer Service Representative at Comcast Business is $61,688, which translates to approximately $30 per hour. Salaries for Senior Customer Service Representative at Comcast Business typically range from $57,639 to $69,149, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Comcast Business Overview

Website:
business.comcast.com
Size:
3,000 - 7,500 Employees
Revenue:
$5B - $10B
Industry:
Telecom

Comcast Business is a subsidiary of Comcast, which, through several iterations, has handled the sales, marketing, and delivery of internet, phone, and cable television to businesses. In 2012, Comcast Business grew by 34%, the fastest growth of any of Comcast's products in 2012, reaching $2.4 billion in revenue. In 2013, Comcast Business generated $3.2 billion in revenue, an increase of 26% over 2012 revenue.

See similar companies related to Comcast Business

What Skills Does a person Need at Comcast Business?

At Comcast Business, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. client service: Client services are the processes and interactions organizations and members of their staff have with their clients.
  3. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
  4. Teamwork: Teamwork is a skill consist of interrelated abilities that let you work effectively in an organized group. Teamwork skills are vital to employers, as teams are a basic organizational unit within many companies.
  5. ATM: Ability to work with, troubleshoot and maintain automated teller machine to provide support to banking clients.

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Check more jobs information at Comcast Business

Job Title Average Comcast Business Salary Hourly Rate
2 Account Manager $100,503 $48
3 Account Manager, Enterprise $131,462 $63
4 Commercial Service Technician $72,596 $35
5 Enterprise Sales Engineer $141,800 $68
6 Project Manager $143,949 $69
7 Regional Sales Manager $157,786 $76
8 Regional Sales Representative $127,104 $61
9 Senior Network Engineer $143,259 $69
10 Technical Support Specialist $107,136 $52
11 Technician $107,956 $52
12 Technician, Information Technology $103,555 $50
13 Business Account Executive $112,185 $54

Hourly Pay at Comcast Business

The average hourly pay at Comcast Business for a Senior Customer Service Representative is $30 per hour. The location, department, and job description all have an impact on the typical compensation for Comcast Business positions. The pay range and total remuneration for the job title are shown in the table below. Comcast Business may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $61,688 look to you?

FAQ about Salary and Jobs at Comcast Business

1. How much does Comcast Business pay per hour?
The average hourly pay is $30. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Comcast Business?
According to the data, the highest approximate salary is about $69,149 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Comcast Business?
According to the data, the lowest estimated salary is about $57,639 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.