Front Desk Agent Salary at Castle Resorts & Hotels Inc BETA

How much does a Castle Resorts & Hotels Inc Front Desk Agent make?

As of April 2025, the average annual salary for a Front Desk Agent at Castle Resorts & Hotels Inc is $30,869, which translates to approximately $15 per hour. Salaries for Front Desk Agent at Castle Resorts & Hotels Inc typically range from $28,019 to $36,079, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Castle Resorts & Hotels Inc Overview

Website:
castleresorts.com
Size:
500 - 1,000 Employees
Revenue:
$10M - $50M
Industry:
Hospitality & Leisure

Castle Resorts & Hotels was founded in 1994. This company provides lodging and activities as well as other services. Their headquarters are located in Honolulu, Hawaii.

See similar companies related to Castle Resorts & Hotels Inc

What Skills Does a person Need at Castle Resorts & Hotels Inc?

At Castle Resorts & Hotels Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Guest Service: Guest services is a division of the hospitality industry. The goal of guest services is to provide customers with an enjoyable experience, primarily in the hotel and spa industry, sports facilities, and event venues.
  3. Front office: The front office represents the customer-facing division of a firm. For example, customer service, sales, and industry experts who provide advisory services are considered part of a firm's front office operations.
  4. Housekeeping: Housekeeping department is keeping the venue clean and sanitary as part of customer service. Cleaners vacuum rugs and furniture in hallways, rooms and public areas. They collect trash and empty wastebaskets, change the sheets and make the beds.
  5. Credit Card: A credit card is a type of credit facility, provided by banks that allow customers to borrow funds within a pre-approved credit limit.

Related Jobs

Marriott International
Honolulu , HI

Job Description POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company s


Sponsored
4/23/2025 12:00:00 AM
Hawaii Americana Realty
Honolulu , HI

Job Description Job Description We are seeking a Hotel Front Desk Agent to become a part of our team! Available now - 5 shifts / days available - must be available for two (2) overnight 10pm - 6am shifts, as well as daytime shifts 6am - 2pm and 2pm - 10pm Responsibilities: Confirm phone and online reservations Data entry reservations into software Register and assign rooms to guests Respond to online guest messages Trouble shoot guest issues and concerns Respond to guest needs, requests, and complaints Keep records of occupied rooms and guests Communicate pertinent guest information to designated departments Qualifications: Previous experience in customer service, front desk service, or other related fields Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills Company Description Boutique real estate company, short term vacation rental and hotel operator located in Waikiki. Company Description Boutique real estate company, s


Sponsored
4/23/2025 12:00:00 AM
Signature Aviation
Honolulu , HI

JOB DESCRIPTION A Fueler is responsible for fueling and servicing of aircraft and the safe and efficient operations of equipment used in fueling operations. Perform fueling and de-fueling operations in a safe and efficient manner. Responsible for accurate accounting of fuel transactions. Perform de-icing functions as required. Maintain equipment in clean and functional condition. Ensure correct loading and balancing of fuel. Use fuel trucks, hydrant carts and stationary carts to fuel aircraft. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert). RESPONSIBILITIES The following are essential to


Sponsored
4/23/2025 12:00:00 AM
Signature Aviation
Honolulu , HI

JOB DESCRIPTION The Airside Experience Specialist is responsible for a variety of duties that contribute towards safely providing requested services for general aviation aircraft, crew and other guests. An Airside Experience Specialist routinely operates ground service equipment and uses knowledge of the company’s policies and procedures to provide efficient and exceptional service to the guests of the private aviation terminal (PAT). An Airside Experience Specialist must be able to work flexible schedules, including night, holiday, and weekend shifts. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). RESPONSIBILITIES (Other duties may be assigned) • Work as part of a team to conduct airside operations safely and efficiently in accordance with establish


Sponsored
4/22/2025 12:00:00 AM
Springboard Hospitality
Honolulu , HI

Job Details Job Location Ohia Waikiki Hotel - Honolulu, HI Salary Range $20.15 - $20.15 Hourly Description About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also dri


Sponsored
4/21/2025 12:00:00 AM
Panda Express
Pearl City , HI

Panda Express - 1029 Makolu Street [Restaurant Supervisor] As an Assistant Manager at Panda Express, you'll: Be in charge of assisting the operation of a single store; Be responsible for the hiring, managing and directing of associates to achieve financial goals; Ensure the delivery of exceptional guest experiences...Hiring Immediately >>


Sponsored
4/21/2025 12:00:00 AM
Arancino
Honolulu , HI

Join Our Team as a Restaurant Manager at Arancino at The Kahala Are you passionate about delivering exceptional guest experiences and leading a team in an upscale dining environment? Our award-winning Italian restaurant is seeking a professional and dedicated Restaurant Manager to join our management team! About Us: Since 1996, we have been providing a refined and authentic Italian dining experience, combining imported Italian ingredients with the finest local products. With three premier locations in Honolulu-including two in Waikiki and one in the luxurious Kahala Hotel & Resort-we pride ourselves on offering outstanding cuisine, impeccable service, and a warm yet elegant ambiance. We do have 2 locations in Japan, one in Osaka and the other in Kyoto. What Sets Us Apart: Our restaurant is celebrated for its commitment to excellence and attention to detail. We take pride in curating a wine list that complements our menu, making wine knowledge an integral part of our dining experience.


Sponsored
4/20/2025 12:00:00 AM
The William Warren Group
Waipahu , HI

Job Type Full-time Description When you join the StorQuest Self Storage family, you're tapping into the power of a different kind of brand. As a William Warren Group (WWG) managed company, StorQuest seeks motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment you are in the right place. How You'll Make a Difference You'll have the opportunity to assist guests during some of their most challenging times. You will be called on to make a difference by creating and providing exceptional guest experiences. Individual stories, locations, and experiences may change over time, but the expectation to deliver an amazing guest experience is timeless. How You'll Thrive Competitive Salary + Bonus Join a team that provides consistent, seamless, and high quality guest experiences Actively listen to guests to understand their unique situation and recommend solutions that exceed their expectations. Understand ke


Sponsored
4/19/2025 12:00:00 AM

Check more jobs information at Castle Resorts & Hotels Inc

Job Title Average Castle Resorts & Hotels Inc Salary Hourly Rate
2 Accounting $49,367 $24
3 Accounting Clerk $49,367 $24
4 Accounts Payable Coordinator $56,041 $27
5 Chief Accountant $89,493 $43
6 Chief Financial Officer $437,781 $210
7 Cook III $43,097 $21
8 Financial Analyst $65,659 $32
9 Front Desk Representative $30,869 $15
10 Maintenance Administrator $150,189 $72
11 Maintenance Lead $189,996 $91
12 Party Leader $87,316 $42

Hourly Pay at Castle Resorts & Hotels Inc

The average hourly pay at Castle Resorts & Hotels Inc for a Front Desk Agent is $15 per hour. The location, department, and job description all have an impact on the typical compensation for Castle Resorts & Hotels Inc positions. The pay range and total remuneration for the job title are shown in the table below. Castle Resorts & Hotels Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $30,869 look to you?

FAQ about Salary and Jobs at Castle Resorts & Hotels Inc

1. How much does Castle Resorts & Hotels Inc pay per hour?
The average hourly pay is $15. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Castle Resorts & Hotels Inc?
According to the data, the highest approximate salary is about $36,079 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Castle Resorts & Hotels Inc?
According to the data, the lowest estimated salary is about $28,019 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.