Customer Service Lead Salary at Case Facilities Management Solutions BETA

How much does a Case Facilities Management Solutions Customer Service Lead make?

As of April 2025, the average annual salary for a Customer Service Lead at Case Facilities Management Solutions is $76,091, which translates to approximately $37 per hour. Salaries for Customer Service Lead at Case Facilities Management Solutions typically range from $67,359 to $85,944, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Case Facilities Management Solutions Overview

Website:
casefms.com
Size:
200 - 500 Employees
Revenue:
$50M - $200M
Industry:
Business Services

Founded in 2009, Case FMS is a leading provider of snow management and landscaping services to customers across the U.S. The Company focuses on the commercial market and primarily serves national and regional brands and institutions. In addition to snow and ice management, the Company provides various outsourced facility services including landscaping, sweeping, and janitorial services

See similar companies related to Case Facilities Management Solutions

What Skills Does a person Need at Case Facilities Management Solutions?

At Case Facilities Management Solutions, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  5. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.

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Check more jobs information at Case Facilities Management Solutions

Job Title Average Case Facilities Management Solutions Salary Hourly Rate
2 Vice President, Finance $273,250 $131
3 Business Development Manager $137,595 $66
4 Counselor $73,488 $35
5 Director, Human Resources $183,100 $88
6 Financial Controller $254,268 $122
7 Lead Estimator $90,797 $44
8 Case Manager $94,406 $45
9 CDL Driver $36,126 $17
10 Chief Financial Officer $442,889 $213
11 Director, Software Development $221,382 $106
12 District Manager $105,759 $51

Hourly Pay at Case Facilities Management Solutions

The average hourly pay at Case Facilities Management Solutions for a Customer Service Lead is $37 per hour. The location, department, and job description all have an impact on the typical compensation for Case Facilities Management Solutions positions. The pay range and total remuneration for the job title are shown in the table below. Case Facilities Management Solutions may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $76,091 look to you?

FAQ about Salary and Jobs at Case Facilities Management Solutions

1. How much does Case Facilities Management Solutions pay per hour?
The average hourly pay is $37. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Case Facilities Management Solutions?
According to the data, the highest approximate salary is about $85,944 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Case Facilities Management Solutions?
According to the data, the lowest estimated salary is about $67,359 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.