Member Service Representative Salary at Bulldog Federal Credit Union BETA

How much does a Bulldog Federal Credit Union Member Service Representative make?

As of April 2025, the average annual salary for a Member Service Representative at Bulldog Federal Credit Union is $32,844, which translates to approximately $16 per hour. Salaries for Member Service Representative at Bulldog Federal Credit Union typically range from $30,542 to $36,004, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Bulldog Federal Credit Union Overview

Website:
bdfcu.com
Size:
25 - 50 Employees
Revenue:
$5M - $10M
Industry:
Financial Services

Bulldog Federal Credit Union is a full-service financial institution. It offers E-services such as digital banking & bill pay, e-statement, direct deposit, and mobile banking. The company was founded in 1968 and is headquartered in Hagerstown, Maryland.

See similar companies related to Bulldog Federal Credit Union

What Skills Does a person Need at Bulldog Federal Credit Union?

At Bulldog Federal Credit Union, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
  3. Cash handling: Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
  4. Billing: Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.
  5. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

Related Jobs

Tential
Winchester , VA

Job Description Job Description Hiring for Member Service Representative $19.50 per hour in Winchester, Virginia! OT Available and Paid Training! Hybrid Work At Home Option Post Training! About The Role Our client, one of the largest Credit Unions, is seeking several individuals to join their team as Member Services Representatives. This position is located in Winchester, Virgina, and will require candidates to be located locally to train on site and work in a hybrid model after training. This position is based in a call center environment, where Member Service Representatives answer inbound calls and assist members with general account questions through various channels including phone, chat, and email. The hourly pay rate is $19.50 per hour with the opportunity for overtime. Job Duties Assist members with service needs related to their accounts within a 24/7 high volume, schedule-driven and structured contact center. Connect members with applications and products to meet their financ


Sponsored
4/28/2025 12:00:00 AM
Wright Staffing Source
Frederick , MD

Job Description Job Description About us: At Wright Staffing Source, we focus on matching outstanding professionals with organizations that prioritize excellence. By leveraging our expertise in industry trends and offering a tailored approach, we aim to support businesses in creating strong, dynamic teams while helping individuals grow and succeed in their careers. The Opportunity: Our Client is seeking highly motivated Customer Service Representatives who bring experience and enthusiasm to our team. This role supports our Property and Casualty Insurance operations by providing exceptional client service and administrative support. Key Responsibilities Review policies, endorsements, and audits for accuracy Issue certificates of insurance Order MVR reports, FR-19s, and update driver information Request policy endorsements from insurance carriers Provide superior customer service by promptly and thoroughly responding to client needs and requests Required Qualifications High School Diplom


Sponsored
4/28/2025 12:00:00 AM
HR Talent Partners
Frederick , MD

Job Description Job Description About us: At HR Talent Partners, we focus on matching outstanding professionals with organizations that prioritize excellence. By leveraging our expertise in industry trends and offering a tailored approach, we aim to support businesses in creating strong, dynamic teams while helping individuals grow and succeed in their careers. The Opportunity: Our Client is seeking highly motivated Customer Service Representatives who bring experience and enthusiasm to our team. This role supports our Property and Casualty Insurance operations by providing exceptional client service and administrative support. Key Responsibilities Review policies, endorsements, and audits for accuracy Issue certificates of insurance Order MVR reports, FR-19s, and update driver information Request policy endorsements from insurance carriers Provide superior customer service by promptly and thoroughly responding to client needs and requests Required Qualifications High School Diploma Pr


Sponsored
4/28/2025 12:00:00 AM
AO Garcia Agency
Martinsburg , WV

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional and personal goals. In 2020, we transitioned to 100% virtual. Through providing personalized benefits solutions, you'll be the architect of your client's security tomorrow. In this role, you can expect to: • Converse virtually with clients, weaving financial strategies that empower. • Cultivate client bonds that stand the test of time. • Ride the crest of industry trends, fortifying your knowledge. • Work alongside a dynamic remote team, where collaboration is the heartbeat of success. Company Highlights: • Voted #24 Happiest Company to Work For • Rated A+ Superior by A.M. Best for financial strength • Parent company Globe Life has more policyholders than any insurance company in the world What We Offer:• Work virtually, from anywhere • Comprehensive training provided • A fun, energetic, and positive team environment • Rapid


Sponsored
4/27/2025 12:00:00 AM
David's Bridal, LLC.
Hagerstown , MD

BEST. JOB. EVER! Generous Team Member discount $400 bonus for every referral hired with NO LIMIT* Competitive hourly pay rates & team bonus Get Paid Early! *Additional terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We make dreams happen-apply today! The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, s


Sponsored
4/26/2025 12:00:00 AM
The Body Works of Virginia
Leesburg , VA

Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Health Insurance Benefits Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customer’s call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Quali


Sponsored
4/26/2025 12:00:00 AM
Excel Fitness
Leesburg , VA

Position: Member Services Representative - Front Desk Reports to: General Manager (GM)/ Assistant Manager (AM) / Shift Lead Department: Operations Purpose: Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift. Duties and Responsibilities: Perform to your best abilities during your assigned work shift. Monitor and maintain club cleanliness and atmosphere. Ensure that all proper training has been completed in order to operate safely and efficiently. Conduct regular audits to ensure the store is presentable and holding up to Excel Standard. Perform club inspections, complete assigned cleaning or associated tasks along with re-inspecting said tasks. Process and Review Daily Club Activity Paperwork and file in appropriate folders. Audit and Balance Cash Drawers on a daily basis. Update and Review Daily Club Reports and complete any corresponding Data Entry Documents Maintain and clean the Front entrance to pro


Sponsored
4/24/2025 12:00:00 AM
Johnson & Johnson Heating and Air Conditioning
Martinsburg , WV

Are you someone who loves helping people and takes pride in providing exceptional customer experiences? Do you want to work on a team where you're seen, appreciated, and supported every step of the way? If that's a YES-this might be the opportunity you've been waiting for. At Johnson & Johnson Heating, Air Conditioning, and Plumbing, we're not just another home services company-we're a team of hardworking, humble people who believe in doing the right thing for both our customers and our employees. We're growing fast and looking for a Customer Service Representative who's ready to grow with us! 💬 What You'll Be Doing: Be the friendly, professional first voice our customers hear when they call. Answer incoming calls, book appointments, and follow up with customers to ensure satisfaction. Proactively reach out to existing customers to schedule maintenance, promote current offers, and help keep our technicians' schedules full. Help homeowners understand their options by clearly and compas


Sponsored
4/24/2025 12:00:00 AM

Check more jobs information at Bulldog Federal Credit Union

Job Title Average Bulldog Federal Credit Union Salary Hourly Rate
2 Assistant Branch Manager $45,852 $22
3 Bank Teller $30,842 $15
4 Teller $30,842 $15
5 Manager, Information Technology $122,160 $59
6 Marketing Coordinator $72,364 $35
7 PC Support Specialist $51,276 $25
8 Chief Financial Officer $374,140 $180
9 Collection Officer $193,816 $93
10 Loan Officer $55,474 $27
11 Branch Manager $63,210 $30
12 Manager, Member Solutions $106,656 $51

Hourly Pay at Bulldog Federal Credit Union

The average hourly pay at Bulldog Federal Credit Union for a Member Service Representative is $16 per hour. The location, department, and job description all have an impact on the typical compensation for Bulldog Federal Credit Union positions. The pay range and total remuneration for the job title are shown in the table below. Bulldog Federal Credit Union may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $32,844 look to you?

FAQ about Salary and Jobs at Bulldog Federal Credit Union

1. How much does Bulldog Federal Credit Union pay per hour?
The average hourly pay is $16. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Bulldog Federal Credit Union?
According to the data, the highest approximate salary is about $36,004 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Bulldog Federal Credit Union?
According to the data, the lowest estimated salary is about $30,542 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.