Customer Service Representative Salary at Assurance Wireless BETA

How much does an Assurance Wireless Customer Service Representative make?

As of April 2025, the average annual salary for a Customer Service Representative at Assurance Wireless is $32,245, which translates to approximately $16 per hour. Salaries for Customer Service Representative at Assurance Wireless typically range from $29,120 to $35,490, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Assurance Wireless Overview

Website:
assurancewireless.com
Size:
50 - 100 Employees
Revenue:
$10M - $50M
Industry:
Telecom

Assurance Wireless from Virgin Mobile USA, one of Sprint's no-contract brands, is supported by the Lifeline Assistance program, part of the Low Income Program of the federal Universal Service Fund (USF), which is administered by the Universal Service Administrative Company (USAC). Assurance Wireless provides service on the Nationwide Sprint Network, which reaches more than 281 million people. Offer limited to eligible customers (varies by state) residing in selected geographic areas and is non-transferrable. Unlike a traditional wireline phone, a wireless handset may be removed from the home. Also, wireless service may experience interruptions because of weather conditions, terrain or gaps in service coverage. Assurance Wireless is subject to the Important Service/Product and General Terms and Conditions found on http://www.assurancewireless.com/Public/TermsandConditions.aspx. Assurance Wireless is available in 40 states and the District of Columbia: Alabama, Arizona*, Arkansas, California*, Colorado*, Connecticut, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon*, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia* and Wisconsin.

See similar companies related to Assurance Wireless

What Skills Does a person Need at Assurance Wireless?

At Assurance Wireless, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  3. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Assurance Wireless

Job Title Average Assurance Wireless Salary Hourly Rate
2 Account Executive $64,224 $31
3 Administrative Assistant $44,704 $21
4 Administrative Officer $38,564 $19
5 Administrator $44,704 $21
6 Certified Nursing Assistant $30,198 $15
7 Consultant $95,852 $46
8 Digital Media Consultant $92,412 $44
9 Finance Officer $111,011 $53
10 Guide $55,662 $27
11 Insurance Advisor $77,451 $37
12 Licensed Practical Nurse $44,861 $22
13 Life Agent $77,451 $37

Hourly Pay at Assurance Wireless

The average hourly pay at Assurance Wireless for a Customer Service Representative is $16 per hour. The location, department, and job description all have an impact on the typical compensation for Assurance Wireless positions. The pay range and total remuneration for the job title are shown in the table below. Assurance Wireless may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $32,245 look to you?

FAQ about Salary and Jobs at Assurance Wireless

1. How much does Assurance Wireless pay per hour?
The average hourly pay is $16. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Assurance Wireless?
According to the data, the highest approximate salary is about $35,490 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Assurance Wireless?
According to the data, the lowest estimated salary is about $29,120 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.