Customer Support Specialist Salary at Alora Healthcare Systems Llc BETA

**Summary:** This role answers all inbound support calls, emails, and chats presented. This position resolves any customer support issues and escalates any technical issues to a Technical Support Analyst as needed. This position also updates documentation regarding issue troubleshooting and resolution. **Duties and Responsibilities:** + Answer inbound calls, creating issue ticket and documenting all issue details. Update ticket detail as needed until issues are closed. + Able to consistently produce high quality and high quantity of call resolution based on advanced system knowledge. This is demonstrated by supervisor observation as well as department skills testing. + Handle, document , and resolve or escalate any email issues presented **Education and Experience:** + 3 years of customer service in a call center environment preferred, 1 year required. + High School Diploma required. + College degree in Information Technology or Technical college degree preferred. **Required Skills:**

Job Title: Jr. Customer Support Specialist Location: Alpharetta, GA - 100% Onsite Job Type: Full-Time with benefits Our client provides card solutions with advanced technological capabilities to support and empower marketers in the fuel and retail business. The proprietary prepaid cards help marketers engage loyal customers and drive revenue growth. Job Overview: We are seeking a Jr. Customer Support Specialist to join our dynamic team. In this role, you will be the first point of contact for customers, answering 10-20 calls per day, resolving inquiries, updating accounts, and onboarding new users onto our car and prepaid card platform. You will ensure a seamless customer experience while delivering technical and account-related support. Key Responsibilities: Customer Support & Issue Resolution: •Respond to customer inquiries via phone and email, providing expert assistance on fleet card solutions. •Troubleshoot technical issues and provide resolutions in a timely manner. •Educate user

Job Description Job Description Job description Customer Support Specialist, uBreakiFix by Asurion For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong. What you will be doing: Our team of Customer Support Specialists have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. The Customer Support Specialists

As a Client Service Associate you will play a crucial role in supporting our Private Wealth Management team. You will be responsible for delivering exceptional client service to high-net-worth clients, ensuring their needs are met with efficiency and professionalism. Key Responsibilities: Serve as the primary point of contact for high-net-worth clients, providing outstanding service and addressing inquiries promptly. Coordinate client meetings and manage scheduling for advisors, ensuring all appointments are confirmed and prepared for. Maintain client records and update information accurately in CRM systems. Assist in the preparation of client reports, presentations, and other documentation as needed. Collaborate with wealth advisors and investment professionals to ensure client needs are met effectively. Manage client transactions and facilitate account openings, transfers, and closures in compliance with regulatory requirements. Proactively identify opportunities to enhance client re

Job Description Job Description About BESTMOW BESTMOW is revolutionizing lawn care with cutting-edge AI-driven robotic mowers, delivering hassle-free lawn maintenance to homeowners. We pride ourselves on providing top-tier customer service, ensuring a seamless experience from purchase to after-sales support. Job Summary We are looking for a Sales and Customer Support Specialist to join our team in Atlanta, GA. The ideal candidate will be responsible for handling customer sales inquiries, troubleshooting issues, and ensuring customer satisfaction with our robotic lawn mowers. You’ll play a crucial role in building relationships with our customers, addressing concerns efficiently, and providing an exceptional customer experience. Key Responsibilities Respond to customer leads, and inquiries via phone, email, and live chat in a timely and professional manner. Troubleshoot product issues and provide step-by-step solutions to customers. Assist with order tracking, returns, replacements, and

We are a retirement and financial planning firm based in Atlanta. As a registered investment adviser, we work with high net-worth individuals, families, and institutions. We are looking for an experienced and versatile Client Service Associate to support our advisors, our clients, and our continued growth. In addition to having a strong working knowledge of industry software, systems and processes, you are exceptionally organized, have amazing attention to detail, and are committed to delivering a smooth and confidence-inspiring experience for our clients with every interaction. Whether it's completing paperwork and tasks, onboarding new clients, handling service requests, scheduling or preparing for meetings, you tackle it with a service heart and an accuracy and efficiency that can't be beaten. You will be instrumental in ensuring our clients receive the highest level of service and support. With your astute industry knowledge, you not only know the differences between accounts such

Job Description Job Description Job description Customer Support Specialist, uBreakiFix by Asurion For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong. What you will be doing: Our team of Customer Support Specialists have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. The Customer Support Specialists

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional and personal goals. In 2020, we transitioned to 100% virtual. Through providing personalized benefits solutions, you'll be the architect of your client's security tomorrow. In this role, you can expect to: •Converse virtually with clients, weaving financial strategies that empower. •Cultivate client bonds that stand the test of time. •Ride the crest of industry trends, fortifying your knowledge. •Work alongside a dynamic remote team, where collaboration is the heartbeat of success. Company Highlights: •Voted #24 Happiest Company to Work For •Rated A+ Superior by A.M. Best for financial strength •Parent company Globe Life has more policyholders than any insurance company in the world What We Offer:•Work virtually, from anywhere •Comprehensive training provided •A fun, energetic, and positive team environment •Rapid career gro