Sarah Coughlin, Director of Customer Success at Salary.com, Wins 2019 Stevie Award for Sales and Customer Service

LAS VEGAS, NEVADA – February 25, 2019 – Sarah Coughlin, Director of Customer Success at Salary.com, has been recognized as a Woman of the Year in Customer Service in the 13th annual Stevie Awards for Sales & Customer Service.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organization stages seven of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.

The awards were presented to honorees during a gala banquet on Friday, February 22 at Caesars Palace in Las Vegas, NV. More than 700 executives from the U.S.A. and several other nations attended.

More than 2,700 nominations from organizations in 45 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees. Entries were considered in 93 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.

“We are thrilled that Sarah has been honored with a Silver Stevie Award in this category. Sarah is an unstoppable customer service force within the Salary.com business, responsible for managing Salary.com relationships with its 100 largest, most strategic customers. Sarah keeps her customers at the center of everything she does, ensuring their success by establishing trust, managing risk, enabling advocacy, and providing service excellence to each of the accounts that she manages,” commented Derek Beebe, SVP of Sales at Salary.com. “Salary.com is a truly customer-centric business, and we could not be more thrilled to have a Woman of the Year in Customer Service on our team.”

“All of the Stevie Award winners should be very proud of their achievements. Independent professionals around the world have agreed that their accomplishments are worthy of public recognition,” said Stevie Awards President and founder, Michael Gallagher.

Sarah Coughlin from Salary.com added: “I’m honored to be recognized. There are so many amazing Women Thought Leaders in the Customer Success realm who I look up to and strive to be just as great every single day. I’m blessed to have a wonderfully supportive leadership team who makes me feel like I can accomplish the impossible.”