Certified Pharmacy Technician

Walgreens
MANCHESTER, NH Full Time
POSTED ON 10/13/2023 CLOSED ON 11/15/2023

What are the responsibilities and job description for the Certified Pharmacy Technician position at Walgreens?

  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
  • Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
  • Models and delivers a distinctive and delightful customer experience.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with most valuable customers.
Operations
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
  • Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
  • Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Qualifications:

  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evening and weekend hours.
Certified Pharmacy Technician
Catholic Medical Center -
Manchester, NH
FT Pharmacy Technician II - Certified
Hannaford -
Manchester, NH
PT Pharmacy Technician II - Certified
Hannaford -
Manchester, NH

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Certified Pharmacy Technician?

Sign up to receive alerts about other jobs on the Certified Pharmacy Technician career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$36,241 - $44,446
Income Estimation: 
$41,881 - $52,119
Income Estimation: 
$39,616 - $50,709
Income Estimation: 
$46,603 - $61,402

Sign up to receive alerts about other jobs with skills like those required for the Certified Pharmacy Technician.

Click the checkbox next to the jobs that you are interested in.

  • Inventory Management Skill

    • Income Estimation: $28,579 - $51,892
    • Income Estimation: $30,554 - $41,515
    • Income Estimation: $39,724 - $51,765
  • Customer Service Skill

    • Income Estimation: $28,579 - $51,892
    • Income Estimation: $30,554 - $41,515
    • Income Estimation: $39,724 - $51,765
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Certified Pharmacy Technician jobs in the MANCHESTER, NH area that may be a better fit.

Pharmacy Technician II - Certified

Hannaford, Manchester, NH

Pharmacy Technician Certified IV

Cheshire Medical Center, Keene, NH