Specimen Receiving and Processing Supervisor

Job Summary:

The Sample Receiving section is on the front line of high-quality diagnostics and exemplary customer service. We provide services to veterinarians, state and federal agencies, and global animal product export companies. Sample Receiving is responsible for the initial intake, accessioning, and distribution of specimens and data submitted to the lab, and is expanding its role in additional sample processing. We directly impact the success of the testing sections and the laboratory as a whole.

The WVDL plays a crucial role in maintaining animal health in Wisconsin and across the United States. Our testing enables animal disease monitoring, outbreak detection, and control, and has a direct impact on the state and federal agricultural industry.

Responsibilities:

Supervises specimen receiving staff, and/or coordinates specimen intake and processing, and assists with operational work plans to uphold quality assurance and control and ensure workflow of the laboratory.

• 5% Performs routine and technical laboratory analysis according to established procedures
• 35% Directs and monitors day-to-day diagnostic specimen intake, screening, and/or receiving/warehousing
• 10% Executes, schedules, and secures resources for operational assignments and special projects
• 5% Serves as a primary contact for research participants, individuals, and groups seeking laboratory information
• 5% Communicates progress updates and responds to inquiries
• 10% Develops, directs, and evaluates specimen shipments and preparation methods to ensure quality control, quality assurance, and to maintain Standard Operation Procedures (SOP)
• 10% Monitors and updates specimen records to ensure compliance with established policies, procedures
• 15% Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
• 5% Direct and monitor preparation of specimens for testing including but not limited to centrifuging all serum samples prior to distribution to testing sections

Tasks:

• Manage the section's operations to match WVDL's mission and goals. Ensure turnaround times are met.
• Develop, maintain, and implement a training plan for section staff. Mentor staff and/or train staff as needed to fully equip them for their jobs.
• Supervise the daily intake of diagnostic specimens, manage the workflow and tasks of sample receiving staff, ensure samples are properly received and accession for the lab, and create and manage daily team schedules, approve leave time.
• Ensure that you and your staff follow WVDL safety and quality requirements (see Quality and Safety manuals) and standard operating procedures (SOP). Oversee the implementation of policies and programs that create a safe work environment.
• Establish effective communication by conducting regular staff meetings and actively participating in the WVDL administrative team.
• Provide Specimen Receiving & Processing metrics, issues, and updates to leadership to assist in decision making.
• Process accession information submitted electronically. Ensure positive identification of specimens utilizing barcode labels from LIMS database and distribute specimens to appropriate testing section according to SOPs.
• Receive and process specimens, check submission forms for completeness, and notify clients if additional information is needed.
• Create accessions and enter data, including reference number, species, sex, age, animal identification, and tests to perform. Verify LIMS information to ensure quality and accuracy.
• QA oversight and management for the Sample Receiving section, including trending, root cause analysis, CAPA management and preventative measures.
• Package samples for shipping to referral laboratories according to current biohazardous shipping regulations.
• Maintain the sample receiving laboratory in a clean and sanitary condition, following SOPs.
• Client communication and support for submission, shipping, and supply/media ordering.
• Centrifuge serum samples before distributing them to testing sections. Confirm the serum samples are properly centrifuged and troubleshoot if needed.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

Education:

Preferred
Bachelor's Degree, preferred minimum

Qualifications:

License/Certification:

After being hired, the employee is expected to become certified for Biohazardous Shipping.

Work Type:

Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location. Hybrid option may be available for up to 20%

This is a full time position. Typical working hours are 7:45 AM to 4:30 PM, M-F some flexibility based on WVDL workload.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $56,112 ANNUAL (12 months)
Depending on Qualifications
Salary is based on experience and qualifications.

Employees in this position can expect to receive generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits, including participation in WI State Pension Plan for eligible employees. Additional benefits information can be found at: https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf

Additional Information:

After being hired, the employee is expected to become certified for Biohazardous Shipping.

The ability to stand and lift 25 pounds on a regular basis.

Please note that successful applicants must be authorized to work in the United States without need of employer sponsorship, on or before the effective date of appointment. University sponsorship is not available for this position.

The WVDL is dedicated to fostering a healthy work environment that emphasizes mutual respect, integrity, trust, and accountability. Because of our core values, WVDL seeks to recruit, retain, and develop talented team members to help contribute to WVDL's ability to continue setting high standards for excellence in our field of expertise.

WVDL Website: https://www.wvdl.wisc.edu/

University of Wisconsin-Madison: https://www.wisc.edu/about/ & https://transportation.wisc.edu/Transportation

Services: https://transportation.wisc.edu/commuter-solutions/

City of Madison: https://www.cityofmadison.com/

How to Apply:

Please click "Apply Now" and follow the instructions. You will be required to create a profile and upload the following documents: (a) resume/CV, and (b) brief cover letter explaining your interest in the position and how your work experience relate to the listed qualifications for this role.

Review of applications will begin on or after the assured consideration date.

Contact:

Dan Christensen
dan.christensen@wvdl.wisc.edu
608-890-3335
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Specimen Receiving Supervisor(HS054)

Department(s):

A88-WIS VET DIAGNOSTIC LAB/MSN ADMIN/CLIENT SRV

Employment Class:

Academic Staff-Renewable

Job Number:

308067-AS

The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.

Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.