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UPS Customer Service Associate

The UPS Store Somerville MA
Somerville, MA Full Time | Part Time
POSTED ON 3/9/2024 CLOSED ON 5/6/2024

What are the responsibilities and job description for the UPS Customer Service Associate position at The UPS Store Somerville MA?

### Overview

We are seeking a highly motivated and customer-oriented Retail Shipping/Store Associate to join our team. As a Retail Store Associate, you will be responsible for providing exceptional customer service, shipping, printing, packaging, driving sales, and maintaining a clean and organized store environment. If you have a passion for retail and enjoy working in a fast-paced environment, we would love to hear from you.

### Responsibilities

- Greet customers and assist them in finding the products they need

- Provide shipping, packaging and printing service
- Provide product knowledge and recommendations to customers
- Assist with inventory management, including restocking shelves and organizing merchandise
- Operate cash register and handle customer transactions accurately
- Upsell products and promote current promotions or sales
- Maintain a clean and organized store environment
- Provide excellent customer service at all times
- Handle customer inquiries and resolve any issues or complaints in a professional manner

### Requirements

- Previous experience in retail sales is preferred
- Strong communication and interpersonal skills
- Basic math skills for cash handling
- Ability to work in a fast-paced environment
- Computer skill

If you are enthusiastic about retail sales, have excellent customer service skills, and enjoy working in a dynamic team environment, we encourage you to apply for the position of Retail Sales Associate. We offer competitive pay and opportunities for growth within the company. Join our team today!

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Shift:

  • Day shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Rotating weekends

Ability to Relocate:

  • Somerville, MA 02143: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $18

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