What are the responsibilities and job description for the Retail Gift Sales Associate position at Teresa's Hallmark?
Teresa's Hallmark is seeking people who love interacting and caring for others.
Position Purpose:
To provide outstanding customer service to all customers, merchandise product, actively sell the product and complete appropriate cash transactions. Our mission is to help the customer find the perfect purchase. This is a professional environment and the dress code is business casual.
Nature and Scope:
The Sales Associate will report to and accept guidance from the Owner, Store Manager or Lead Sales Associate.
The Sales Associate is responsible for providing outstanding customer service to every customer who enters the store. This performance must reflect a conscious effort to give the customer’s needs priority over operational job responsibilities.
The Sales Associate will develop selling skills and product knowledge to respond to all customer questions. The Associate will have access to store cash and product assets and be accountable for the same. Sales training will be provided and is required.
The Sales Associate will be expected to learn all features and uses of the store’s product lines and will be able to provide that information to the customer without reference.
The Sales Associate is challenged to follow all directives and perform in a consistent manner regarding customer service, merchandising, and transaction knowledge. This challenge requires the ability to accept change on a regular basis and the ability to work with a diverse group of people.
Job Requirements
Must have strong verbal skills, interpersonal skills, flexibility, and the ability and willingness to learn the retail business. Must actively engage with customers and work to maximize customer satisfaction.
Must be able to manage transactions, redeem coupons and apply promotions without financial loss to the company. Must follow all rules for coupon and sale transactions.
Must be able to multi-task and work at an increased pace during busy seasons.
Must be able to lift fixture parts and cartons weighing up to 25 pounds.
Must be able to stand for long periods and walk up to 5 miles per shift during busy periods.
Must be able to ascend/descend stairs multiple times per shift.
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Work Location: In person
Salary : $12 - $13
