What are the responsibilities and job description for the Scheduling Coordinator / Office Assistant position at Safe & Sound Nursing Care Agency?
Job Summary
As a Scheduling Coordinator, you will play a crucial role in ensuring the smooth operation of scheduling appointments and coordinating administrative tasks within a home care agency setting. Because we are a Nursing Home Care Agency you will be asked to answer any texts or calls after hours that pertain to the schedule . This is an important part of the job in order to ensure that our home care patients are being taking care of to the best of our ability.
Responsibilities
- Manage and maintain the nursing schedule efficiently
- Coordinate nurses, follow-ups, and cancellations making sure schedule reflects any changes that arise
- Provide exceptional customer service to patients both in person and over the phone you will be the lesion between nurses, families and administration
- Assist with medical administrative support tasks as needed such as- onboarding new nurses and making making sure that all active nurses stay up to date with their documentation that is required by NYS -Making sure that all Nurses notes are completed from the day prior to ensure nurses documentation is done in a sufficient amount of time
Skills
- Proficiency in Axxess Home Care or similar practice management software but will train the right
- Experience in front desk operations within a medical or dental clinic (scheduling experience a plus -Organizational skills and prioritizing skills a must
- Knowledge of medical coding and computerized scheduling systems
- Strong customer service skills with the ability to communicate effectively
- Bilingual proficiency is a plus for interacting with diverse patient populations
Please note that we are looking for serious inquiries only ! We are looking for someone who is seeking a position that will be long-term, as we are a growing company and there will always be room to grow with your future at Safe & Sound Nursing Care Agency.
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Schedule:
- Rotating shift
Work Location: In person
Salary : $17 - $19
