What are the responsibilities and job description for the Imaging Support Specialist - SDI position at Northbay Healthcare?
req4676
Imaging Support Specialist - SDI
Full Time, FTE: 1
NorthBay Health Plaza Bldg
Vacaville, CA
Job Summary:
Obtains billing documentation and authorizations for all patient imaging exams done in the clinic. Interviews the patient or his/her representative to secure accurate demographic and insurance information ensuring the patient’s care is not delayed. Verifies and documents eligibility and benefits for patient’s specific payor. Schedules exams for multiple diagnostic modalities. Organizes and distributes paper flow among facility staff. Inputs all patient demographics into facility information system. Answer multi-line switchboard and route calls accordingly. Inputs updates and/or changes to daily/weekly schedule and patient record. Collects patient co-pays and/or account payments. Maintains knowledge of HIPAA laws/forms and ensures front desk is compliant at all times.
Education:
1. High school graduate or equivalent.
Licensure:
None
Experience, Knowledge and Skills:
1. General clerical, one or more years of clerical experience in a medical office setting preferably radiology and knowledge of HIPAA laws and guidelines.
2. Exquisite customer service skills, comprehensive knowledge of payer and managed care requirements, advanced medical terminology, minimum of 35-wpm typing, computer data entry and math skills.
Other:
1. Sophisticated communication skills, promotes teamwork, sensitive to customer needs.
