What are the responsibilities and job description for the Haagen-Dazs - Team Member position at Magnet Partners - Häagen-Dazs?
Haagen-Dazs at Wellington Mall
Are you passionate about customer service? Do you want to be recognized for your achievements while working in a fun and friendly environment? Do you enjoy working in a team? Do you love ice cream?
Come join us at our Häagen-Dazs Ice Cream Shop!
As a member of our shop team, you will qualify for the below benefits:
Are you passionate about customer service? Do you want to be recognized for your achievements while working in a fun and friendly environment? Do you enjoy working in a team? Do you love ice cream?
Come join us at our Häagen-Dazs Ice Cream Shop!
As a member of our shop team, you will qualify for the below benefits:
- Competitive pay including base, tips, and a monthly bonus
- Opportunities for advancement!
Why you should apply:
- Excellent growth and advancement opportunities
- Fun work environment
- Additional pay for performance bonus
In order to perform the activities assigned to you, we expect that you will:
- Have a strong problem-solving aptitude
- Be knowledgeable of and strictly comply with all food safety procedures
- Be attentive and extremely courteous to our guests
- Be knowledgeable of all recipes presented in the menu.
Requirements:
As a Shift Leader, Some of your core activities will include:
- Open and close registers, and resolve cash overages and shortages
- Provide direction and feedback to workers during shifts
- Monitor daily sales performance to adjust staffing
- Train and coach new employees
- Inspect equipment and communicate the need for repairs or replacements to management
- Perform shop openings and closing procedures
- Ensure health and safety standards are followed
- Address customer and employee complaints
- Resolve conflicts between workers
- Foster and maintain a positive work environment
Additional Requirements:
- Full availability to work on weekdays and evenings
- Must be at least 18 years of age
- Prior customer service experience required
- Prior management experience required
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