What are the responsibilities and job description for the Customer Service Specialist position at Lobel Financial?
Join a Thriving Team at Lobel Financial!
Ready to take your customer service skills to the next level? Lobel Financial, a leading name in the auto finance industry, invites you to grow with us. Ranked among the top 20 in our field, we pride ourselves on fostering a supportive environment where your dedication and drive can lead to limitless career advancement opportunities. Enjoy competitive benefits, work-life balance, and the chance to make a real impact with a company that values your growth and success.
Position: Customer Service Specialist
Location: Anaheim, CA
Why Join Us?
- Career Growth: We believe in promoting from within and empowering our employees to develop their skills.
- Comprehensive Benefits: Enjoy 401K matching, medical, dental, and vision coverage, optional life insurance, paid holidays, and generous paid time off!
What You'll Do:
- Deliver Outstanding Service: Handle inbound customer inquiries with a friendly and empathetic approach.
- Problem Solving: Quickly resolve issues and provide effective solutions, ensuring a positive customer experience.
- Multi-Channel Communication: Manage calls, emails, and other customer interactions professionally and efficiently.
- Process Management: Follow established procedures to document interactions, update profiles, and maintain accurate records.
- Goal-Oriented: Strive to meet and exceed personal and team targets consistently.
What You'll Bring:
- Experience: Previous success in a customer service, client support, or related role preferred.
- Skills: Strong verbal communication and time management skills, as well as proficiency in using phone systems and basic computer applications.
- Adaptability: Ability to learn and adhere to customer service policies and procedures, and quickly adapt to changing priorities.
- Dependability: Consistently reliable in attendance and performance, ensuring seamless customer service delivery.
- Language Skills: Bilingual in Spanish and English preferred.
Compensation: Starting wage of $18/hr. with potential for higher based on experience.
Ready to Make a Difference? Join a team that values your skills and supports your growth. Apply today and discover a fulfilling career at Lobel Financial!
Salary : $18 - $21
