What are the responsibilities and job description for the Operations Specialist position at K&H Home Solutions?
K&H Home Solutions has been a trusted name in home improvement since 1956. We specialize in providing top-quality roofing, siding, windows, and bath solutions for Colorado homeowners. Our team is dedicated to excellence, innovation, and delivering an outstanding customer experience.
We’re looking for a detail-oriented and proactive Operations Specialist to join our team! This role is essential in ensuring smooth operations in our Roofing, Siding, and Bath departments. If you thrive in a fast-paced environment and are passionate about customer service and operational efficiency, we’d love to hear from you.
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Key Responsibilities:
- Insurance and Permitting: Coordinate with insurance companies and manage permitting requirements for roofing and siding projects.
- Customer Service: Serve as a point of contact for customers, addressing inquiries, troubleshooting issues, and providing updates on project progress.
- Scheduling: Schedule services and installations for roofing, siding, and bath projects, ensuring efficient use of resources and adherence to timelines.
- Order Management: Place and track orders for roofing, siding, and bath materials, maintaining accurate inventory and ensuring timely delivery to job sites.
- Problem-Solving: Troubleshoot and resolve issues that arise during project execution, working collaboratively with team members and contractors to ensure customer satisfaction.
Qualifications:
- Strong organizational and multitasking skills.
- Excellent communication and customer service abilities.
- Familiarity with roofing, siding, or bath projects is a plus but not required.
- Experience with permitting and working with insurance claims preferred.
- Proficiency with scheduling tools and order management systems.
- Ability to work independently and collaboratively in a team environment.
Why Join Us?
- Competitive pay with growth potential.
- A collaborative and supportive team environment.
- Opportunities for professional development and career advancement.
- A company culture built on integrity, innovation, and customer focus.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Referral program
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to Commute:
- Arvada, CO (Required)
Work Location: In person
Salary : $18 - $22